Dynamic professional with extensive expertise in customer service and support at Lowe's, demonstrating excellence in data entry and bilingual communication.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Residential Specialist
Everas Community Services, Inc.
Livingston
02.2023 - Current
Supervising and administering medication, assisting individuals with daily activities, personal care, transporting clients to day programs and appointments, housekeeping, and other services that the clients might need.
In Home Caregiver
privite home care
Union
06.2018 - 02.2023
Provide 12 hours care for a Alzheimer patient.
Assisted patient with her daily living activities; bathing, oral hygiene, grooming, exercise, feeding, cleaning, laundry, and other duties as assigned by the patient's family.
Executed shopping, and driving patient to appointment.
Built a trusting relationship with 5 members of the patient's family.
Managed her diet intake, cooked appetizing and satisfying meals.
Administered and maintained medication schedule; both oral and injections as instructed by patient Family and physician.
Letter Carrier
USPS Service
Matawan
06.2015 - 02.2018
Deliver packages and mail to businesses and people in towns, cities, and rural areas.
Set up routes and deliver mail six days a week on route, place packages and letters in mailbox and secure with mailbox flap.
Secure many envelops or parcels with a rubber band.
Office Cleaner
People Ready Temp Agency
Jersey City
08.2013 - 06.2014
Clean, dust, mop office floors with various equipment and supplies.
Vacuum carpets.
Wipe down office equipment with appropriate cleaning materials.
Replenish towels, soap, and toilet paper in bathrooms on a regular basis.
Empty trash cans and ensure all trash is properly disposed.
Customer Service Associate
Lowe's
Jersey City
09.2009 - 05.2013
Answer customer calls and email inquiries.
Help work -in customers.
Organizing, filing, data entry, help with other miscellaneous task when needed.
Update customer contacts, and coordinate deliveries with the store.
Assistance office clerk
Board of Education Jersey City
Jersey City
01.2004 - 05.2006
Sort and distribute all department mail.
Answer and route all Incoming calls with high level professionalism.
Perform data entry, filing, fax, and copy documents.
Education
Associate - Business management
Hudson County Community College
Jersey City, NJ
06.2013
Skills
Customer service and support
Microsoft Office proficiency
Data entry and typing
Cash handling
Delivery and driving skills
Commercial cleaning
Bilingual communication
Certification
Adult CPR, 10/01/23, 10/01/25
ADULT FIRST AID/CPR
Additional Information
Data entry, typing, filing, answering phone, and other basic office work
Personal Information
Work Permit: Authorized to work in the US for any employer