AMINDE ATEMBELEFAC ANKE
Aubrey
Summary
Analytical and perceptive Eligibility Analyst known for high productivity and efficient task completion. Possess specialized skills in policy analysis, data interpretation, and compliance monitoring that ensure accuracy and streamlined operations. Excel in critical thinking, problem-solving, and communication, leveraging these soft skills to navigate complex eligibility criteria and deliver precise assessments. Committed to enhancing operational effectiveness through continuous process improvement. Patient-oriented clinical coordinator adept at performing staff scheduling, inventorying and ensuring patient care treatment protocols are followed. Organized and coordinated with a strong reputation for maintaining high levels of patient satisfaction. Skilled the field.
Overview
8
8
years of professional experience
Work History
Eligibility Analyst
Wipro
Dallas
02.2023 - Current
- Coordinated with external agencies to obtain verification of applicant information.
- Reviews current eligibility workflows to identify opportunities for process enhancements and implements approved improvements.
- Monitored changes in applicable laws, regulations, policies, and procedures affecting eligibility determination processes.
- Prepared reports detailing application status, decision results, and other relevant information.
- Participated in team meetings to discuss progress on current projects and develop strategies for improvement.
- Coordinated with other departments to promote prompt processing of client applications.
- Managed intake of new claims and performed routine follow-ups.
Clinical Project Coordinator
Healing Hands Healthcare
Dallas
02.2021 - 01.2023
- Partnered with nurse manager to raise standards of practice by monitoring, analyzing, and correcting staff performance.
- Acted as a liaison between patients, physician, nusrses, and other healthcare staff members.
- Coordinated patient scheduling and appointment management for clinical staff.
- Assisted in processing patient referrals and insurance authorizations.
- Facilitated meetings to discuss operational efficiency improvements.
- Processed patient data documents, reports, and case management files to assist clinical staff operations.
- Triaged patients for clinical coverage, prioritizing most-essential patient care needs.
- Reviewed patient charts prior to clinician visits to verify accuracy of information entered into electronic health records.
- Managed patient flow and directed nurses and doctors to ensure medical assignments are completed on time.
Quality Improvement Coordinator
United Medicalcenter
Remote
04.2018 - 12.2020
- Monitored compliance with healthcare regulations and standards across departments.
- Assisted in preparing reports for management on quality improvement progress and strategies.
- Investigated customer complaints regarding product or service issues.
- Ensured compliance with applicable regulations relating to product safety and quality assurance.
- Facilitated meetings with cross-functional teams to discuss quality assurance initiatives.
- Conducted research on best practices in quality control and management.
- Analyzed data related to customer complaints, product defects, delivery delays, to determine the root cause of issues.
- Assisted in developing policies, protocols, and standards for improving product quality.
- Identified and documented areas of quality improvement within the organization.
- Recommended changes based on findings from investigations or audits.
Education
Bachelor of Science - Psychology
University of North Texas
Denton, TX12-2025
Associate of Applied Science -
Collin County Community College
Plano, TX05-2023
Skills
- Confidentiality
- Verbal communication
- Team collaboration
- Effective communication skills
- Microsoft office
- Eligibility procedures
- Detail orientation
- Referral coordination
- Analytical skills
- Critical thinking
Education
other
Accomplishments
Dean's List[ University Of North Texas} 2024-2025.
Recognized for academic excellence awarded for maintaining a GPA within the top percentile of enrolled students.
Timeline
Eligibility Analyst
Wipro
02.2023 - Current
Clinical Project Coordinator
Healing Hands Healthcare
02.2021 - 01.2023
Quality Improvement Coordinator
United Medicalcenter
04.2018 - 12.2020
Bachelor of Science - Psychology
University of North Texas
Associate of Applied Science -
Collin County Community College