Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amine Saadoune

Malden,MA

Summary

Customer service professional with over three years of experience. Fluent in Arabic, French, and English. Skilled in handling customer inquiries and resolving issues quickly. Looking for a role where I can use my language skills and customer service experience to help a company grow.

Overview

5
5
years of professional experience

Work History

Uber Partner

Uber
Boston, MA
09.2021 - Current

Improved customer satisfaction by providing prompt and professional service as anUber Partner.

  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.

Manager

7-eleven
Peabody, MA
07.2020 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Dishwasher

Sarah Kabab Shop
North, SC
10.2019 - 07.2020
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean.

Cleaner

Sharaton Hotel
Greensboro, NC
12.2019 - 06.2020
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Removed trash

Education

Associate of Science - Electrical Engineering And Industrial Computing

FST
Morocco
08.2019

High School Diploma -

Casablanca High School
Morocco
06.2016

Skills

  • Flexibility
  • Time Management
  • Customer Engagement
  • Safe Driving
  • Customer Service
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Strong work ethic and integrity
  • Dependable and Responsible

Languages

Arabic
Native or Bilingual
English
Native or Bilingual
French
Native or Bilingual

Timeline

Uber Partner

Uber
09.2021 - Current

Manager

7-eleven
07.2020 - Current

Cleaner

Sharaton Hotel
12.2019 - 06.2020

Dishwasher

Sarah Kabab Shop
10.2019 - 07.2020

Associate of Science - Electrical Engineering And Industrial Computing

FST

High School Diploma -

Casablanca High School
Amine Saadoune