Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Aminta Aguilar

Sales Associate
Mcallen,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

25
25
years of professional experience

Work History

Customer Service Representative

El Koritas Drive Thrue
Mission, TX
09.2000 - 03.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers.

Customer Service Representative

Don Felipe's Drive Through
Mission, TX
07.2009 - 04.2013
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recommended products to customers, thoroughly explaining details.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

No Degree -

Hidalgo High School
Hidalgo, TX

Skills

  • Upbeat and Positive Personality
  • Interpretation and Translation Services
  • Issue and Complaint Resolution
  • POS Systems and Ordering Platforms
  • Understanding Customer Needs
  • Efficient and Detail-Oriented
  • Calm and Professional Under Pressure
  • Building Customer Trust and Loyalty
  • Courteous with Strong Service Mindset
  • Needs Assessment

Timeline

Customer Service Representative

Don Felipe's Drive Through
07.2009 - 04.2013

Customer Service Representative

El Koritas Drive Thrue
09.2000 - 03.2022

No Degree -

Hidalgo High School
Aminta AguilarSales Associate