Amir Cumberbatch
Martinsburg,WV
Summary
Diligent and experienced Data Center Technician with a proven track record of ensuring the efficient and reliable operation of critical data center infrastructure. Possessing comprehensive expertise in hardware installation, maintenance, and troubleshooting.
Overview
7
7
years of professional experience
Work History
Data Center Technician
Amazon Web Services
Ashburn, VA
03.2022 - Current
- Proficient in maintaining servers, storage devices, networking equipment, and other hardware components within the data center environment.
- Diagnoses and resolves hardware, firmware, and network issues affecting data center operations, implementing solutions to minimize downtime and maintain service availability.
- Works closely with other IT teams and vendors to coordinate projects, share information, and address issues related to data center infrastructure and operations.
- Utilizes a ticketing system to log, prioritize, and track incidents, service requests, and changes related to data center operations, ensuring timely resolution and proper documentation.
Data Center Decommission Technician
Amazon Web Services
Sterling, VA
03.2021 - 03.2022
- Decommissioning Data Center equipment through a liquidation process to ensure that equipment is ready to be removed off premises
- Skilled in disassembling and dismantling servers, storage units, and networking equipment following proper procedures and safety protocols to avoid damage and ensure recyclability.
- Capable of accurately tracking and documenting all decommissioned assets, including serial numbers, configurations, and locations, using asset management systems and tools.
- Understands and follows protocols for data sanitization and destruction to ensure that sensitive information is securely erased from decommissioned hardware, preventing data breaches and company (SLA) violations
Computer Detections Systems Repairer
U.S. Army
01.2017 - 01.2021
- Worked with ComSEC equipment to resolve linear problems, improve operations and provide exceptional and secure voice security.
- Received training and certification from CertTEC in the basics of AC and DC electricity to represent company and to further explain technical functions of electrical devices.
- Performed various administrative functions, including filing paperwork, sorting mail, and office cleaning
- Developed team communications and information for Communication security meetings.
Education
High School Diploma -
Dr. Henry A. Wise Jr. High School
Upper Marlboro, MD06.2016
Skills
- Hands-on Learner
- Excellent problem solver
- Great Communication skills
- Experience with common Security protocols
- Computer system hardware knowledge
- General knowledge of computer software
- Server Provisioning and Decommissioning
- Understanding of Data Center Network Layering
- Proficient in JunOS and Cisco IOS
- Cabling and Infrastructure Management
- Incident recovery and mitigation
Timeline
Data Center Technician
Amazon Web Services
03.2022 - Current
Data Center Decommission Technician
Amazon Web Services
03.2021 - 03.2022
Computer Detections Systems Repairer
U.S. Army
01.2017 - 01.2021
High School Diploma -
Dr. Henry A. Wise Jr. High School