EMMANUEL METUGE
Pataskala,OH
Summary
Adept at installing network components, adding new lines, and configuring components. Sets up, troubleshoots, and optimizes peripheral devices. Proficient in updating hardware to meet performance demands. Committed to learning, unafraid to embrace a challenge, intent on working professionally in a thought-provoking team environment, managing multiple projects with completing priorities in a united, self-directed setting, and upholding scheduled deadlines.
Overview
10
10
years of professional experience
Work History
Data Center Technician
Citibank
01.2024 - Current
- Installing/de-installing/relocating all distributed systems and network hardware.
- Installing/extending/relocating/testing all carrier circuits to the network hardware.
- Assist with the coordination of cabinet power, circuit, and patch infrastructure installations w/various facilities, electrical, and communications vendors.
- Coordinate and Install cabling infrastructure.
- Maintaining the integrity of the data center facilities, systems, and communications environments through general housekeeping practices and best operations practices.
- Provide hands-on, break/fix level 2 support for the data center systems and communications environments.
- Coordinating, and approving data center infrastructure change controls.
- Ensuring compliance with data center standards, policies, and processes for all changes.
- Performing required compliance activities.
- Coordinate activities in support of all projects and technical requests within the Americas Data Centers.
- Provide clear and detailed turnover to next shift workers for continuity.
- Performing daily tape ejects to increase current day processing capacity.
- Monitoring of tape related console messages.
- Managing all daily ad-hoc tape/job requests and scratch activity.
- Managing all physical and electronic vaulting activity.
- Manage tape destruction process, insuring all proper documentation has been recorded and approved.
- Other duties as assigned by management.
Fiber Optic Lead -Technician
Dacco
01.2017 - 07.2023
- Install, terminate, repair, and maintain fiber optic cables, connectors, and related equipment.
- Perform fiber optic cable installations, including routing, pulling, splicing, and termination, following industry standards and best practices.
- Conduct comprehensive network testing and troubleshooting using appropriate testing equipment and techniques, such as OTDRs, power meters, and light sources.
- Document all work performed, including cable routes, terminations, and test results, ensuring accuracy and completeness of records.
- Coordinate and collaborate with team members, contractors, and clients to ensure smooth project execution and timely completion.
- Conduct routine maintenance on fiber optic systems to ensure optimal performance and reliability.
- Follow safety protocols and regulations when working with fiber optic cables, including proper handling, using personal protective equipment, and adhering to industry standards.
- Reading MAP for Patching
- Cable and fiber Labeling
Infrastructure & Network Technician
Chidren's National Medical Center
12.2014 - 12.2016
- Supervised, maintained and operate the network infrastructure equipment’s
- Installed and maintained devises (CPE, switches, routers, VSAT, BTS)
- Installation of wired and wireless network devises
- Installation of Racks
- Installation of servers into the racks
- Assembling of physical servers
- RJ45 termination
- Network supervision with Grafana, Zabbix and and administration
- Servers’ performance monitoring
- Network Nodes monitoring
- Design of activity reports
- Open ticket on OsTicket platform
- Interconnection of racks with fiber
- Patch panel installation and fiber patching
- Point to point and point to multipoint microwave installation
- Datacenter experience
Education
Bachelor of Science - Computer Networking
Computer And Networking System
Dakar, Sénégal11.2015
Associate of Applied Science - Telecommunication And Networking
IUT-FV
Bandjoun, Cameroon09.2014
High School Diploma -
Nation High School
Pittsburg VA06.2009
Skills
- Enterprise Data Center support
- HP/Dell Server support
- Cisco/Palo Alto/Opengear Network support
- Cabling support (SM/MM/MPO/Copper)
- ServiceNow/Remedy
- Service desk support
- Break-Fix/ Hands & Feet
- Rack & Stack servers
- Server repair/ maintenance
- Hardware upgrades
- Hardware configurations
- Hardware diagnostics
- Technical troubleshooting
- LAN/WAN/VLAN/WLAN
- Organizational skills
- Team Player
- Training & Development
- Customer support
- Maintenance and repairs
- Network support
Timeline
Data Center Technician
Citibank
01.2024 - Current
Fiber Optic Lead -Technician
Dacco
01.2017 - 07.2023
Infrastructure & Network Technician
Chidren's National Medical Center
12.2014 - 12.2016
Bachelor of Science - Computer Networking
Computer And Networking System
Associate of Applied Science - Telecommunication And Networking
IUT-FV
High School Diploma -
Nation High School
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