Alec Nelson
Santa Clarita,CA
Summary
Dynamic Seasonal Tier 1 Process Assistant seeking a permanent Tier 3 Process Assistant role at Amazon. Proven track record in operational efficiency, team development, and process improvement. Aiming to leverage exceptional problem-solving skills and leadership to contribute to Amazon’s continued success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Seasonal Tier 1 Process Assistant (Inbound/Outbound)
Amazon - XLX3
California
10.2023 - Current
- Spearheaded initiatives leading to a 333% increase in Outbound production from January to March 2024
- Coached 170+ associates per shift, significantly improving operational knowledge and efficiency
- Launched Amazon’s first CXD, influencing the rollout of 20+ CXDs nationwide due to exemplary performance
- Enhanced PID operations by 66%, increasing receive cartons from an average of 12k to 20k
- Improved quality metrics, achieving a 95.6% reduction in Dwelling Inventory Over Threshold and a 54.7% decrease in defects per million opportunities.
Amazon Fulfillment Associate
Various Locations
10.2020 - 10.2023
- GEG1 - Spokane, WA: Achieved top 10% performance among peers in multiple roles including AFE Associate, Tote Stacker, and Slam Kick-out Operator, demonstrating exceptional adaptability and efficiency
- Played a key role in maintaining operational continuity by effectively clearing jams and ensuring seamless communication between departments, leading to improved workflow and reduced downtime
- Demonstrated expertise as Slam Operator, ensuring accurate sorting and labeling of packages, and significantly reducing errors through meticulous oversight of package validation and labeling processes
- LGB4 - Redlands, CA: sort center Excelled as an OP Operator, employing advanced RF scanning and stowing strategies to optimize the picking process, resulting in improved inventory accuracy and faster order fulfillment
- Contributed to enhancing team performance and operational efficiency through proactive problem-solving and process improvements, ensuring the facility consistently met or exceeded productivity targets
- HLA8 - AMZXL - Santa Clarita, CA: Led as an EPJ Operator, overseeing efficient problem-solving and load management tasks, instrumental in maintaining high levels of operational efficiency and safety
- Drove significant improvements in Outbound production through strategic reorganization of workflows, contributing to a substantial increase in productivity and efficiency
- Developed and implemented quality control measures as a Yard Spotter and Pallet Jack operator, ensuring the integrity of shipments and compliance with safety standards.
Education
High School Diploma -
Desert Pathways High School
Skills
- Proficient in Microsoft Office and warehouse management systems
- Excellent communication and leadership abilities
- Strong analytical skills for data-driven decision-making
- Leadership & Operational Management
- Process Improvement & Innovation
- Strategic Planning & Execution
- Quality Assurance & Compliance
- Team Development & Coaching
Certification
Commercial Driver's License (CDL), Class C, Expires 02/01/25
Timeline
Seasonal Tier 1 Process Assistant (Inbound/Outbound)
Amazon - XLX3
10.2023 - Current
Amazon Fulfillment Associate
Various Locations
10.2020 - 10.2023
High School Diploma -
Desert Pathways High School