Amir Hampton
New Castle
Summary
Detail-oriented professional specializing in risk assessment and policy analysis. Proven track record of collaborating with cross-functional teams to enhance communication and streamline processes. Achievements include significant improvements in client satisfaction through effective project management and strategic initiatives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Insurance Agent
Family First Life
New Castle
02.2022 - Current
- Educated clients on policy features to support informed decision-making.
- Assisted clients in selecting appropriate insurance coverage options.
- Coordinated with underwriters to ensure efficient application processing.
- Informed customers about importance of maintaining adequate insurance coverage.
- Analyzed claims data to identify opportunities for enhancing policyholders' protection.
Check Operation Specialist
Deluxe Corporation
Newark
05.2023 - 07.2025
- Streamlined operational procedures to increase efficiency and minimize delays.
- Collaborated with cross-functional teams to enhance service delivery processes.
- Implemented quality control measures to uphold high service standards.
- Developed process documentation and standard operating procedures for consistency.
Cook
Pizza Hut
Bear
03.2023 - 05.2023
- Prepared pizzas to meet customer specifications and adhere to company standards.
- Operated kitchen equipment with a focus on safety and efficiency during food preparation.
- Collaborated with team members to achieve timely fulfillment of orders.
- Followed safety protocols to prevent foodborne illnesses and maintain hygiene standards.
Cashier
Papa Johns
New Castle
10.2017 - 01.2019
- Executed cash register operations and balanced cash drawers daily.
- Collaborated with team members to ensure timely food preparation and delivery.
- Managed inventory tasks to maintain stock availability during peak hours.
- Guided customers in locating products, answered inquiries, and offered product recommendations.
- Delivered exceptional service by resolving customer concerns and inquiries.
Education
Computer Animation
Full Sail University
Winter Park, FL12-2022
Chemical Technician - Delaware Controlled Substances Registration
Delcastle Technical High School
Wilmington, DE06-2019
Skills
- Policy analysis
- Risk assessment
- Claims processing
- Underwriting coordination
- Insurance compliance
- Client relationship management
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Negotiation abilities
- Communication skills
Certification
Life insurance producer
Timeline
Check Operation Specialist
Deluxe Corporation
05.2023 - 07.2025
Cook
Pizza Hut
03.2023 - 05.2023
Insurance Agent
Family First Life
02.2022 - Current
Cashier
Papa Johns
10.2017 - 01.2019
Computer Animation
Full Sail University
Chemical Technician - Delaware Controlled Substances Registration
Delcastle Technical High School