Mercedes Buenteo
San Antonio,TX
Summary
Licensed Property & Casualty Insurance Agent with 4+ years experience helping clients find personalized auto and home insurance solutions.
Experienced in quoting, policy education, coverage reviews, client relationship building, and identifying insurance options tailored to individual needs.
Strong knowledge of personal lines coverage with a client-first approach focused on trust, communication, and long-term relationships.
Passionate about helping individuals and families protect what matters while delivering a smooth, professional customer service.
Overview
6
6
years of professional experience
Work History
Insurance Agent
A&A Insurance Agency
San Antonio, TX
11.2020 - Current
Education
Property & Casualty Insurance License
Insurance License
Dental - Dental Assistant
Concorde Carreer College
San Antonio, TX11.2018
Life & Health (In Progress)
Life & Health Insurance License
High School Diploma -
O'Connor Highschool
San Antonio, TX04.2017
Skills
- Insurance sales expertise
- Policy Analysis
- Customer Relationship Management
- Risk Management
- Communication
- Insurance Underwriting Knowledge
- Policy Review
- Client Relations
- Cross Selling
- Relationship Building
- Data Analysis
- Data Entry
- Online Quoting Systems
- Video Conferencing
- Electronic Document Management
- Policy Servicing
- Data Entry & Record Management
- Microsoft Office Suit (Word, Excel, Outlook)
- Digital File Organization
Timeline
Insurance Agent
A&A Insurance Agency
11.2020 - Current
Property & Casualty Insurance License
Insurance License
Dental - Dental Assistant
Concorde Carreer College
Life & Health (In Progress)
Life & Health Insurance License
High School Diploma -
O'Connor Highschool