Lura Lowe
Walton
Summary
Dynamic and enthusiastic professional recognized for a strong work ethic and commitment to delivering exemplary customer service. Licensed in auto, home, and life insurance, with a proven ability to foster positive client relationships. Self-motivated and detail-oriented, consistently achieving high-quality results while completing tasks efficiently. Passionate about contributing to team success and enhancing client satisfaction through dedicated service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Insurance Agent
Comparion Insurance
03.2026 - Current
- Developed tailored insurance solutions to meet diverse client needs.
- Conducted thorough policy reviews, ensuring compliance with industry regulations.
- Provided expert guidance on coverage options, enhancing customer understanding and satisfaction.
- Collaborated with underwriting teams to assess risk and optimize policy offerings for clients.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Insurance Producer
Ashley Insurance
11.2020 - 03.2026
- Reviewed and clarified policies with customers to ensure understanding.
- Clarified coverage details of applicant applications for home and auto insurance.
- Processed customer policy payments efficiently and accurately.
- Executed nightly cash drawer balancing to ensure accurate financial records.
- Managed incoming phone calls and efficiently redirected inquiries to appropriate departments.
- Collected personal information to generate accurate quotes.
Administrative Assistant
Clayton Homes Manufacturing
06.2019 - 12.2022
- Answering phone calls
- Scheduling service
- Maintain Customer Files
- Assist customers with general questions, route phone calls and messages accurately and quickly
- Assist Home Center staff in working with Home Office staff to carry out sales, marketing, human resource and other business processes
Insurance Producer
Ashley Insurance
06.2018 - 06.2019
- Answering phone calls Writing auto/home/life insurance policies
- Explaining coverage's to our customers and answering any question they have on there policies.
- Taking in claims for our customers.
- Balancing Cash drawer every night
- Making deposit for the business every night
- Quoting people that need a quote for Auto/Home/Life insurance.
Insurance Producer
State Farm Mutual Automobile Insurance Company
07.2017 - 06.2018
- Going over policies with customer
- Explaining coverage's of applicant applications for home and auto insurance.
- Making payment of customers policies
- Balancing cash drawer every night.
- Answering phone calls and redirecting them to the right place.
- Taking personal information for quote in take.
Bank Teller/Customer Service Representative
First Neighborhood Bank
06.2014 - 06.2017
- Deposited customer money in there checking and savings account.
- Making loan payments
- Cashing Checks
- Issuing savings withdrawals recording night and mail deposits.
- Selling Cashier Checks
- Cross sells other bank products Completed special request by closing accounts
Education
High school diploma -
Roane County High School
Spencer, WV06-2007
Skills
- Office administration expertise
- Experience in independent insurance agencies
- Prospective client outreach
- Outbound sales expertise
- Event marketing
- Home insurance expertise
- Client referral management
- Insurance claims resolution
- Insurance sales expertise
- Banking expertise
- Commercial insurance sales
- Recognizing business opportunities
- Life insurance sales expertise
- Insurance policy analysis
- Targeted direct mail
- Sales cross-promotion
- Experience with small insurance brokerages
- Consultative selling
- Client relationship management
- Property insurance expertise
- Auto insurance sales expertise
- Insurance eligibility verification
- Customer service
Certification
- Life Insurance October 2018 to September 2026
- Property and Casualty License October 2017 to September 2026
- Property & Casualty License
- Driver's License
- Personal Lines License
Timeline
Insurance Agent
Comparion Insurance
03.2026 - Current
Insurance Producer
Ashley Insurance
11.2020 - 03.2026
Administrative Assistant
Clayton Homes Manufacturing
06.2019 - 12.2022
Insurance Producer
Ashley Insurance
06.2018 - 06.2019
Insurance Producer
State Farm Mutual Automobile Insurance Company
07.2017 - 06.2018
Bank Teller/Customer Service Representative
First Neighborhood Bank
06.2014 - 06.2017
High school diploma -
Roane County High School