Amir Planes
Atlanta,Georgia
Summary
- Detail-oriented IT professional with 7+ years of experience in network administration and systems support, specializing in secure communications and technical troubleshooting. Proven track record in managing complex IT infrastructures and optimizing system performance. Certified in CompTIA Network+, seeking a role to apply technical expertise and military discipline to [Company Name]'s IT operations.
- Technical Expertise: Proven ability to manage technical support tickets, maintain network infrastructure, and troubleshoot IT issues efficiently.
- Customer-Focused Solutions: Collaborated with end-users to resolve hardware and software concerns, providing clear guidance to improve technology usage.
- Process Optimization: Streamlined inventory processes and asset management for improved tracking and utilization of IT equipment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Signal and IT Support Specialist
United States Army
01.2013 - 01.2017
- Delivered high-level IT and network support, ensuring secure and uninterrupted communications
- Configured, maintained, and troubleshot secure networks in mission-critical environments
- Implemented cybersecurity measures to safeguard sensitive data and systems
- Supervised and trained junior IT personnel, promoting best practices and operational efficiency
- Managed IT equipment inventory and ensured optimal readiness
Network Administrator
City College of San Francisco VA Education Department
01.2017 - 01.2019
- Assisted in LAN/WAN management and system security protocols
- Diagnosed and resolved network connectivity issues to maintain seamless operations
- Contributed to system upgrades and network optimization, enhancing overall performance
Digital Marketing Manager
NBA - National Basketball Association
01.2019 - 01.2020
- Increased the NBA player's social media following by 4.5 million followers and successfully executed strategies to boost brand awareness and engagement
- Networked with industry leaders to identify innovative marketing opportunities and partnerships, driving significant revenue growth
- Managed a team of 12 to create high-quality content, protect digital assets, and execute successful digital campaigns
Owner
F.L.O.W. Contractors
01.2021 - 01.2024
- Successfully led and managed a team of 5 consultants, overseeing project planning, execution, and client relationship management
- Implemented robust financial strategies, including budgeting, forecasting, and cost control, resulting in [positive financial outcome, e.g., increased revenue or reduced costs]
- Leveraged advanced technology tools and software to streamline operations, improve efficiency, and enhance client deliverables
Education
Completion - IT and Signal Support
United States Army Signal School
01.2013
Information Technology/CyberSecurity
City College of San Francisco
San Francisco, CA05-2019
Skills
- Network Administration
- Technical Support
- Cybersecurity
- Communication
- Inventory Management
- Project Management
Certification
CompTIA: Network+, 2016
Timeline
Owner
F.L.O.W. Contractors
01.2021 - 01.2024
Digital Marketing Manager
NBA - National Basketball Association
01.2019 - 01.2020
Network Administrator
City College of San Francisco VA Education Department
01.2017 - 01.2019
Signal and IT Support Specialist
United States Army
01.2013 - 01.2017
Completion - IT and Signal Support
United States Army Signal School
Information Technology/CyberSecurity
City College of San Francisco