Tyler Edwards
Colorado Springs,CO
Summary
TOP SECRET CLEARANCE cleared IT and Experienced System Administrator with over 5 years of hands-on experience in managing and maintaining critical IT infrastructure. Skilled in configuring, deploying, and troubleshooting servers, networks, and software applications. Proficient in monitoring system performance, implementing security protocols, and providing technical support to end-users. Strong problem-solving abilities and a proven track record of enhancing system efficiency and reliability. Seeking to leverage my expertise in a dynamic organization to optimize system functionality and drive business success
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Specialist (25U Signal Operations Support Specialist) – Army Reserve Aviation
United States Army Reserves
09.2023 - Current
- Provides critical communication support for aviation operations, ensuring seamless coordination between air and ground elements.
- Manages classified and unclassified networks in compliance with DoD and Army Aviation security policies.
- Develops and implements SOPs for aviation-specific communication protocols, enhancing operational efficiency.
- Installs, maintains, and troubleshoots tactical communication systems, including STT and COVN-K, to support aviation mission readiness.
- Configures and secures terrestrial and satellite radios for air-to-ground and intra-unit communications.
- Administers and upgrades COMSEC devices, ensuring encryption integrity for aviation mission data.
- Manages COMSEC accounts and conducts periodic audits to maintain compliance with Army regulations.
- Performs NIPR, SIPR, and Coalition-Secret network Information Management Officer duties, supporting aviation command and control functions.
- Oversees Active Directory user account management, ensuring secure access for aviation personnel.
- Configured hardware, devices, and software to set up work stations for employees.
- Monitored systems in operation and input commands to troubleshoot areas.
IT Specialist (Systems)
Local Registration Authority (LRA)
06.2024 - 02.2025
- Managed Active Directory for over 8,000 users across two installations, ensuring a secure and compliant environment by overseeing the creation and administration of user, admin, and Outlook email accounts in accordance with DoD Standards and AFPKI Policies.
- Spearheaded account management across two installations and nine geographically separated units (GSUs), providing strategic briefings to senior leadership on classified accounts and security policies to ensure full compliance.
- Directed the establishment and deployment of two Local Registration Authority (LRA) offices at separate installations, ensuring a seamless transition from military to contractor personnel with zero service interruptions.
- Led the training and development of three LRAs, equipping them to maintain the highest levels of operational integrity and security.
- Reviewed and refined the Performance Work Statement (PWS) to better align with contract objectives and mission-critical requirements, ensuring enhanced clarity and improved execution of deliverables.
- Successfully deployed TEMPEST compliance packages at Peterson SFB and Schriever SFB to meet operational and security standards.
- Onboarded and trained three new employees on DoD and AFPKI regulations and policies, delivering comprehensive Standard Operating Procedures (SOPs) to ensure compliance and streamline issue resolution.
- Conducted weekly meetings with the Contract Command team to provide updates on office operations, align on key initiatives, and ensure timely fulfillment of mission requirements.
- Monitored systems in operation and input commands to troubleshoot areas.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Patched software and installed new versions to eliminate security problems and protect data.
IT Systems Specialist
Apex Systems
01.2024 - 06.2024
- Resolved technical issues for 100+ employees, boosting productivity by 20%.
- Implemented new IT systems, increasing system efficiency by 15%.
- Led a team of 5 junior IT specialists, improving team performance by 10%.
- Configured Windows Server 2016, Active Directory, and Group Policy Objects.
- Set up hybrid Azure AD environments for seamless SSO.
- Reviewed operations reports to detect nonconforming outcomes in task completion, designing system updates to reach compliance.
- Collected data on process control statistics to discover potential improvements to process capabilities.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Set system metrics and thresholds to maintain proper operational continuity.
System Administrator
ASRC Federal
04.2023 - 01.2024
- Managed terrestrial and satellite radios and upgraded COMSEC devices.
- Created and managed Active Directory user accounts.
- Deployed Cisco and Juniper router/switch configurations.
- Troubleshot satellite systems and performed radio frequency spectrum analysis.
- Configured hardware-based virtualization services.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Provisioned new software and hardware for use, following established security policies.
- Worked with users to determine areas of technology in need of improved usability.
- Completed reports detailing network and systems performance and downtime issues.
IT Specialist (25U Signal Operations Support Specialist)
United States Army
09.2019 - 09.2023
- Streamlined communication protocols for 200–5,000 personnel organizations.
- Managed classified and unclassified networks, ensuring strict adherence to DoD policies.
- Created comprehensive SOPs for communication processes.
- Operated and troubleshot tactical communication systems, including STT and COVN-K.
- Installing, maintaining, operating and troubleshooting terrestrial and satellite radios; operating and upgrading COMSEC devices; COMSEC account management; performing NIPR, SIPR, and Coalition-Secret network Information Management Officer duties; Active Directory user account creation and domain management experience; trouble ticket submission and resolution through Remedy; deploying Cisco and Juniper configurations to routers and switches; maintaining, operating, and troubleshooting satellite network systems i.e., COVN-K and STT; radio frequency spectrum analysis; configuring and utilizing hardware-based Virtualization services (VirtualBox, VMWare, vSphere); Linux-based OS experience (Red Hat, Debian, Arch); proficient with Microsoft Office Suite.
Education
Bachelor of Science - Business Administration
Colorado Technical University
Colorado Springs, CO10-2025
Skills
- Windows Server management
- Network configuration expertise
- Analytical problem solving
- Terrestrial radio management
- Information security management skills
- Technical reporting
- IT consulting
- Business intelligence
- Disaster recovery
- Network administration
- IT service management
Certification
- CompTIA Security+, 10/01/23
- CompTIA CySA+, 01/13/25
- AWS Cloud Practitioner, 01/01/25
- CCNA (Cisco Certified Network Associate), In Progress
- Certified Information Systems Auditor (CISA), In Progress
- Certified Information Systems Security Professional (CISSP), In Progress
- CompTIA Project+, In Progress
Accomplishments
- Army Commendation Medal, 09/01/22
- Army Achievement Medal, 10/01/22
- Army Achievement Medal, 08/01/20
- Authored and implemented SOPs enhancing redundancy and reliability in communication systems.
- Recognized for exemplary performance and leadership in multiple military operations.
Timeline
IT Specialist (Systems)
Local Registration Authority (LRA)
06.2024 - 02.2025
IT Systems Specialist
Apex Systems
01.2024 - 06.2024
IT Specialist (25U Signal Operations Support Specialist) – Army Reserve Aviation
United States Army Reserves
09.2023 - Current
System Administrator
ASRC Federal
04.2023 - 01.2024
IT Specialist (25U Signal Operations Support Specialist)
United States Army
09.2019 - 09.2023
Bachelor of Science - Business Administration
Colorado Technical University
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