AMIR SUMPTER
Macomb,MI
Summary
A fresh and energetic Loan Officer with over 4-plus years of excellent customer service skills, along with, sales experience in the banking industry.
Overview
8
8
years of professional experience
Work History
Closing Coordinator
United Wholesale Mortgage
Pontiac, Michigan
09.2024 - Current
- Coordinated closing documentation for real estate transactions efficiently.
- Reviewed contracts and agreements for accuracy and compliance.
- Communicated with clients, agents, and lenders throughout the closing process.
- Managed scheduling of closing dates and ensured timely execution.
- Maintained detailed records of transactions and important documents securely.
- Assisted clients in understanding closing procedures and requirements clearly.
- Collaborated with title companies to facilitate seamless closings effectively.
- Resolved issues that arose during the closing process promptly and professionally.
Personal banker
Huntington bank
Detroit, Michigan
08.2023 - 09.2024
- Assisted customers with account inquiries and transactions.
- Educated clients on financial products and services available.
- Processed loan applications and verified customer information.
- Collaborated with team members to enhance customer service strategies.
- Managed customer relationships through regular follow-up communications.
- Resolved customer complaints effectively and efficiently.
Financial Services Representative / Assistant Manager
GENISYS CREDIT UNION
Troy, MI
03.2018 - 04.2022
- Banking Sales Experience & Auditing Accounts:
- Auto Loans
- Home-Equity Loans
- Personal Loans
- Credit Cards
- Special IRA Accounts
- These five (5) categories of loans combined resulted in these sales amount for the following years:
- Year 2018 Sales: $ 85,000.
- Year 2019 Sales: $ 430,000.
- Year 2020 Sales: $ 470,000.
- Year 2021 Sales: $ 692,000.
- Year 2022 projected sales: $1,500,000
Education
High School Diploma -
Fraser High School
Fraser, MICertificate - Real Estate Salesperson
Middleton Real Estate Training
Certificate - 20 Hour Safe Comprehensive MLO Course
Middleton Real Estate Training
Skills
- Contract review
- Compliance understanding
- Closing documentation
- Transaction coordination
- Loan application processing
- Financial product knowledge
- Issue resolution
- Attention to detail
- Problem solving
- Client communication
Timeline
Closing Coordinator
United Wholesale Mortgage
09.2024 - Current
Personal banker
Huntington bank
08.2023 - 09.2024
Financial Services Representative / Assistant Manager
GENISYS CREDIT UNION
03.2018 - 04.2022
High School Diploma -
Fraser High School
Certificate - Real Estate Salesperson
Middleton Real Estate Training
Certificate - 20 Hour Safe Comprehensive MLO Course
Middleton Real Estate Training