Amira Al-Attas
Wilmington,NC
Summary
Dedicated professional committed to creating a warm and inviting atmosphere for customers. Objective is to ensure a positive experience at the establishment with a focus on customer satisfaction. Strong desire to understand and learn about new products, adapt at effectively selling to meet customer needs.
Overview
5
5
years of professional experience
Work History
Server, To go, Hostess
Chili's
01.2020 - 01.2023
Lead cashier
Ulta Beauty
01.2023 - 04.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Effectively sell products, credit cards and rewards program
- Processed both cash and card purchases and returns.
- Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
- Helped customers complete purchases, locate items, and join reward programs.
Server
Okami Japanese Steakhouse
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor Of Business - Business Administration, Concentration Entrepreneurship
University of North Carolina Wilmington
Wilmington, NCHigh School Diploma -
Mon't Kiara International School
Kuala Lumpur05.2019
Skills
- Positive Attitude
- Stress Management
- Artistic
- Creative
- Strong Work Ethic
- Exceptional customer service
- Sales Techniques
- Item promotion
- Guest Engagement
Timeline
Server
Okami Japanese Steakhouse
05.2024 - Current
Lead cashier
Ulta Beauty
01.2023 - 04.2024
Server, To go, Hostess
Chili's
01.2020 - 01.2023
Bachelor Of Business - Business Administration, Concentration Entrepreneurship
University of North Carolina Wilmington
High School Diploma -
Mon't Kiara International School