Open To Work
Amira Belkaid
Alexandria,VA
Work Preference
Summary
Logistics Operations professional with 8 years of experience in international freight forwarding and export documentation. Managed shipments from booking to delivery, collaborating with customers, carriers, and warehouses. Proficient in U.S. export procedures, AES filings, and logistics systems, delivering effective solutions in time-sensitive environments.
Overview
3
3
Languages
1
1
Certification
12
12
years of professional experience
Work History
Ocean Export Specialist
Kuehne & Nagel
Sterling, VA
08.2024 - 09.2025
- Coordinated 150+ ocean export shipments annually from booking through final delivery, maintaining communication with customers, ocean carriers, overseas offices, and internal stakeholders to ensure seamless cargo movement and achieve 90% on-time shipment execution.
- Prepared and reviewed 300+ export documents annually — including AES filings, Bills of Lading, commercial invoices, and customs paperwork — ensuring 100% compliance with U.S. export requirements and eliminating documentation-related shipment delays.
- Verified Incoterms, shipping methods, ship-to addresses, shipment details, and transportation requirements to ensure accurate order and shipment processing, reducing operational disruptions by 25% and enhancing shipment reliability.
- Obtained and evaluated freight quotes from carriers and freight forwarders based on transportation requirements, service levels, and customer needs, enabling successful execution of 200+ export transactions annually while upholding high service standards and operational visibility.
- Monitored shipment milestones and proactively addressed potential risks, ensuring compliance with export requirements and achieving over 95% customer satisfaction rate through timely issue resolution and status updates.
Operations Specialist
Dnata Ground Service
Sterling, VA
01.2022 - 07.2024
- Coordinated cargo, baggage, and ground support operations for 3+ daily flights, optimizing workflow and contributing to 90% on-time departures.
- Directed the execution of time-critical operational schedules in a fast-paced airport environment, ensuring compliance with aviation regulations and achieving 90% service-level attainment.
- Analyzed operational data to identify inefficiencies and implement process improvements, reducing turnaround times by 80% and improving operational productivity.
- Partnered with airlines, vendors, and internal stakeholders to address operational challenges, improving service continuity and reducing delays by 90%.
- Maintained accurate flight and operational records and coordinated the communication of critical information across departments, supporting safe operations and regulatory compliance for 2,500+ annual flight movements.
Operations Manager
Algerie Telecom
Algeria
07.2016 - 10.2021
- Directed end-to-end operational activities across 3 departments, aligning resources, processes, and personnel to support organizational objectives, resulting in a 40% improvement in operational efficiency and sustained service-level performance.
- Led and developed a team of 10+ employees, establishing performance standards, monitoring key operational KPIs, and driving accountability initiatives that increased team productivity by 25% while improving on-time task completion rates to 20%.
- Analyzed operational performance data and identified process inefficiencies, implementing corrective actions that reduced operational bottlenecks and improved service delivery performance by 20% and minimized recurring issues by 40%.
- Managed project timelines, resource allocation, and workflow planning for 6 concurrent initiatives, ensuring 100% on-time project delivery and successful execution of strategic objectives within established deadlines and budget parameters.
- Partnered with senior leadership and cross-functional stakeholders to develop and implement operational strategies that improved process standardization, increased resource utilization by 15%, and generated 25% gains in overall operational performance.
Operations Coordinator
Algerie Telecom
Algeria
06.2013 - 07.2016
- Coordinated daily operational workflows supporting B2B customers and business accounts, ensuring timely execution, accurate information flow, and consistent service delivery.
- Served as a point of contact for business customers, internal departments, and external partners, resolving operational issues and coordinating solutions to maintain service continuity.
- Monitored operational activities and performance metrics to identify workflow issues, investigate root causes, and implement corrective actions that improved process efficiency and customer service.
Education
Bachelor's Degree - Business Management
University of ALGIERS
Algeria07-2016
Skills
- Shipment management
- Consolidation management
- Dangerous goods declaration
- Carrier negotiation
- Supply chain optimization
- Logistics planning
- Organizational skills
- Document preparation
- Project management experience
- Relationship building
- Problem-solving abilities
- Cross-functional communications
- Staff management
- KPI tracking
- Operations management
- Customer relationship management
- Decision-making
- Invoice processing
Certification
- ASCM Supply Chain Planning Certificate -Association for Supply Chain Management (ASCM)-Sep 2026
- Supply Chain Planning Professional Career Training- Merit America- Sep 2026
1-Completed training covering distribution and logistics, inventory management, operations planning, warehouse management, transportation operations, MRP, demand forecasting, and process optimization.
2-Applied analytical thinking and problem-solving through industry-focused projects and case studies involving quality management, lean production, purchasing, procurement, and supply chain operations.
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Native or Bilingual
Timeline
Ocean Export Specialist
Kuehne & Nagel
08.2024 - 09.2025
Operations Specialist
Dnata Ground Service
01.2022 - 07.2024
Operations Manager
Algerie Telecom
07.2016 - 10.2021
Operations Coordinator
Algerie Telecom
06.2013 - 07.2016
Bachelor's Degree - Business Management
University of ALGIERS