Amira Kamar
CA
Summary
Dedicated Professional with excellent experience in customer service. Maintains professionalism respecting my company's dress code and values. Reactive and initiative-oriented, expertly completes assigned tasks and more with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
12
12
years of professional experience
Work History
Prestige Beauty Advisor
Macy's
02.2024 - Current
- Resolved customer complaints, developed vendor relationships, mentored new Beauty Advisors, facilitated client appointments, managed sales for prestige beauty counters, and calculated sales commissions.
Beauty Advisor
Sephora
08.2023 - Current
- Maintained cleanliness, helped clients with makeup strategies, met sales goals, provided customer service, shade matching, and performed clerical duties.
Social Media Manager
Instagram
09.2021 - Current
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Administrative Assistant
Health Insurance
01.2019 - 01.2021
- Booked appointments, managed multi-line phone systems, improved processes, handled documentation, and managed filing systems.
Telemarketer
Apple
01.2019 - 12.2019
- Provided customer service as a customer care technician, handling phone calls with customers and technicians.
Money Transfer Agent
The Change Group
08.2012 - 01.2014
- Discussed financial options with clients, maintained product knowledge, and developed client relationships.
Education
GED -
Associates In English -
University De Tours
07.2018
Skills
- Fitness and Agility
- Stress tolerance and resilience
- Leadership and supervision
- Community Relations
- Public speaking abilities
- Map Reading and Navigation
- Cooperative relationships
- Relationship building and management
- Cultural Sensitivity
- Multilingual Abilities
- Team Collaboration
- Decision-Making
- Flexible and Adaptable
Additional information
Relationship building with audience, brand selling., Designed and implemented social media strategies to align with business goals., Increased customer engagement through social media., Collaborated with team members to develop creative campaigns for social media platforms., Developed marketing content such as blogs, promotional materials, and advertisements for social media., Instagram, National network TLC, +79k followers worldwide, IG verified.
Languages
French
Native or Bilingual
English
Native or Bilingual
Spanish
Full Professional
Timeline
Prestige Beauty Advisor
Macy's
02.2024 - Current
Beauty Advisor
Sephora
08.2023 - Current
Social Media Manager
Instagram
09.2021 - Current
Administrative Assistant
Health Insurance
01.2019 - 01.2021
Telemarketer
Apple
01.2019 - 12.2019
Money Transfer Agent
The Change Group
08.2012 - 01.2014
GED -
Associates In English -
University De Tours