Amira Sayed

Responsible for supervising and overseeing a team of physicians/dentists, interns, and operations team. Ensure efficient processes, effective communication, and a well-organized work environment to support the overall goals of the organization.

Key Accomplishments

• Recruit, interview and hire employees and implement mentoring program to promote positive feedback and engagement.
• Process payroll on a designated schedule, ensuring timely and accurate payments to employees. Generate and distribute employee pay stubs, tax documents (W-2s), and other relevant reports. Ensure compliance with federal, state, and local labor and tax regulations.

Responsible for comprehensive, prompt, and efficient customer transactions. Promoting bank products to customers as well as opening new accounts during high volume periods.

Key Accomplishments

• Assist customers with setting up or closing accounts, and signing up for new services.
• Answer customer inquiries regarding account balances, transaction history, services charges and interest rates.

Responsible for driving and coordinating pricing segmentation strategies, assisting in quoting strategic accounts and developing/implementing price improvement tools and techniques.

Key Accomplishments

• Monitored competitors' pricing activities to make effective decisions that would improve company revenue.
• Identified opportunities and analyzed marketplace key performance indicators to diversify products, expand visibility, and improve performance.