Dynamic Office Manager with a proven track record at Compass Industrial, excelling in customer service and office administration. Expert in QuickBooks and SAP, successfully managed project invoicing and collections, ensuring timely payments. Recognized for enhancing workflow efficiency and training new hires, contributing to a productive team environment.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Responsible for opening all customer projects using Quickbooks online accounting system. managed all customer projects from start to finish. Processing all vendor purchase orders for needed material, verified and posted all vendor invoices to purchase orders. Once project was completed verified all labor hours, material cost were accurate, created invoice and sent all invoices to customers.
Handled all customer collections insuring all customer invoices were paid within company's net terms.
Posted all customer payments to open invoices.
Verified all employees time entries were accurate and processed all payroll on a weekly basis.
Assisted the Sales Department with customer quotes for parts orders and field service work.
Arranged all travel arrangements for every employee, ie, booking hotels, flights, car rentals and issuing per diem.
Setup all new customers and vendors in the Quickbooks Online accounting system
Responsible for all accounts payable and accounts receivable.
Responsible for all new hires, and setting each new employee up in the company's system.
Worked with the company's insurance company to have customer's COI's issued when needed.
Assisted with all employee training,
Ran any needed finical reports for Management or the Controller when needed.
Handled all incoming customer calls requesting generator service, repairs and preventative maintenance.
Scheduled all Technicians for field service work.
Prepared all work orders for Technicians with customer information and parts needed for repairs.
Figured all costing for work orders once service work was completed and then submitted to the Corporate Office for invoicing.
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