Summary
Overview
Work History
Education
Skills
Certification
Certified Notary Republic
Timeline
Generic

Kelly Butler

Mobile,AL

Summary

Dynamic Office Manager with a proven track record at Compass Industrial, excelling in customer service and office administration. Expert in QuickBooks and SAP, successfully managed project invoicing and collections, ensuring timely payments. Recognized for enhancing workflow efficiency and training new hires, contributing to a productive team environment.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Office Manager

Compass Industrial
08.2018 - 06.2025

Responsible for opening all customer projects using Quickbooks online accounting system. managed all customer projects from start to finish. Processing all vendor purchase orders for needed material, verified and posted all vendor invoices to purchase orders. Once project was completed verified all labor hours, material cost were accurate, created invoice and sent all invoices to customers.


Handled all customer collections insuring all customer invoices were paid within company's net terms.


Posted all customer payments to open invoices.


Verified all employees time entries were accurate and processed all payroll on a weekly basis.


Assisted the Sales Department with customer quotes for parts orders and field service work.


Arranged all travel arrangements for every employee, ie, booking hotels, flights, car rentals and issuing per diem.


Setup all new customers and vendors in the Quickbooks Online accounting system


Responsible for all accounts payable and accounts receivable.


Responsible for all new hires, and setting each new employee up in the company's system.


Worked with the company's insurance company to have customer's COI's issued when needed.


Assisted with all employee training,


Ran any needed finical reports for Management or the Controller when needed.





Office Manager/Customer Service Coordinator

Crane America Services
02.2009 - 08.2018
  • Coordinated office operations to enhance workflow efficiency and support staff productivity.
  • Oversaw procurement of office supplies, ensuring cost-effectiveness and timely availability for staff needs.
  • Implemented filing system improvements that increased document retrieval speed and accuracy.
  • Developed training materials for new hires, fostering a smooth onboarding process and team integration.
  • SAP Super User, assisted with training of the SAP system for all new employees. Assisted with any trouble shooting, questions, and concerns.
  • Opened all company job projects into the SAP system and assisted in managing projects from start to finish. Once project was completed created all customer invoices.
  • Setup all new company vendors and customers.
  • Verified all employees time entries and submitted all payroll to Corporate Office for processing.
  • Reviewed and processed all customer inspection reports, and insured all inspection reports were sent to the customer within a timely manner.
  • Assisted Service Department with customer scheduling for needed onsite repairs.
  • Handled all customer collections, collected over $1,000,000.00 annually.
  • Acted as a liaison between customers and company
  • Created all vendor purchase orders and ordered all needed materials for customer repairs.

Assistant Credit Manager

Crown Products
07.2007 - 02.2009
  • Managed credit risk assessments to ensure compliance with lending policies.
  • Evaluated customer creditworthiness using advanced analytical tools and financial data.
  • Invoiced all customer orders
  • Posted daily customer payments to open invoices
  • Responsible for daily collection call for past due accounts
  • Assisted company Controller and Credit Manager with month end close.


Service Coordinator Supervisor

Kossen Equipment
01.2002 - 07.2007

Handled all incoming customer calls requesting generator service, repairs and preventative maintenance.


Scheduled all Technicians for field service work.


Prepared all work orders for Technicians with customer information and parts needed for repairs.


Figured all costing for work orders once service work was completed and then submitted to the Corporate Office for invoicing.





Education

Oak Park Christian School
Mobile, Alabama

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration

Certification

Notary Republic

Certified Notary Republic

Certified Natatory Republic, with commission expiring in 2028

Timeline

Office Manager

Compass Industrial
08.2018 - 06.2025

Office Manager/Customer Service Coordinator

Crane America Services
02.2009 - 08.2018

Assistant Credit Manager

Crown Products
07.2007 - 02.2009

Service Coordinator Supervisor

Kossen Equipment
01.2002 - 07.2007

Oak Park Christian School
Kelly Butler