Hi, I’m
Amira Weathers
Atlanta,GA
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Polite and professional customer service representative. Successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Overview
6
years of professional experience
Work History
Home InsteadDunwoody, GA
Care Provider
08.2023 - Current
Job overview
- Ran errands for patients, did shopping, and picked up other necessities.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Arranged transportation and accompanied patients to doctors' offices and errands.
Freedom Now Home CarePittsburgh, PA
DSP
02.2023 - 07.2023
Job overview
- Improved well-being of patients by assisting with daily living needs and personal hygiene
- Offered care and companionship to homebound clients with varying mental and physical capacities
- Assisted residents with meeting daily needs through positive encouragement and direct support
- Correctly dispensed medications to patients in accordance with facility protocols.
- Entered medical data for up to 10 patients a day in multiple databases for appointments and medication.
Williams-Sonoma, IncPittsburgh, PA
Sales Associate
08.2017 - 07.2023
Job overview
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Sold various products by explaining unique features and educating customers on proper application or usage
- Trained new team members in cash register operation, stock procedures and customer service.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
Clearview Federal Credit UnionPittsburgh, PA
Bank Teller
05.2021 - 04.2022
Job overview
- Processed members daily transactions, including withdrawals, deposits, wire transfers, money transfers, money orders, cashier checks and loan payments
- Open and closed checking/ savings accounts and credit cards
- Resolved customer complaints by determining cause of problem, selecting best solution and expediting correction or adjustment.
- Answered live online chats to give quick answers and solve problems faster.
Claire'sPittsburgh, PA
Key Holder/Sales Associate
06.2019 - 08.2020
Job overview
- Responsible for opening and closing the store
- Handling operational procedures
- Supervising/ assisting cashiers
Education
DeVry UniversityOnline
Associate of Science from Medical Billing And Coding
03.2024
Skills
- Receptionist (2 years)
- Money Handling (4 years)
- Safe and vault operation (2 years)
- Medical Terminology (3 years)
- Management (2 years)
- Microsoft office proficient (4 years)
- Customer Service (5 years)
- Healthcare (5 years)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Care Provider
Home Instead
08.2023 - Current
DSP
Freedom Now Home Care
02.2023 - 07.2023
Bank Teller
Clearview Federal Credit Union
05.2021 - 04.2022
Key Holder/Sales Associate
Claire's
06.2019 - 08.2020
Sales Associate
Williams-Sonoma, Inc
08.2017 - 07.2023
DeVry University
Associate of Science from Medical Billing And Coding
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