Amirah Brown
Portillos
Milwaukee
3
years of professional experience
Dynamic and customer-focused professional with extensive experience at Portillos, excelling in teamwork and problem-solving. Proven track record in enhancing customer engagement and ensuring satisfaction through effective communication and meticulous service. Adept in safe food handling and multitasking, consistently delivering high-quality results in fast-paced environments. Multiple reviews written about top-tier service.
Work History
CREW MEMBER/CASHIER
11 Months- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Delivered exceptional customer service in a fast-paced environment.
CLEANER
3 Months- Demonstrated excellent time management skills by efficiently completing all tasks within specified deadlines.
- Safely handled cleaning chemicals to comply with guidelines and procedures.
- Exhibited outstanding attention to detail while performing detailed deep cleans on a regular basis.
- Removed dirt and debris from high-traffic areas.
SERVER
2 Months- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts.
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
Order Filler
7 Months- Picked and packed customer orders accurately and efficiently.
- Collaborated with team members to streamline order fulfillment processes.
- Maintained inventory accuracy through systematic checks and updates.
- Adhered to safety protocols to ensure a safe working environment.
RETAIL SALES ASSOCIATE
6 Months- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
- Demonstrated excellent organizational skills while stocking shelves and arranging displays.
- Located merchandise on racks or shelves and delivered to customers.
- Provided friendly and knowledgeable assistance to customers on the sales floor.
Education
HIGH SCHOOL DIPLOMA
- Relevant Coursework: IB psychology
- GPA: 3.7
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Problem-solving
Customer engagement
Taking orders
Flexible schedule
Safe food handling
Inventory restocking
Store opening and closing
Timeline
CREW MEMBER/CASHIER
Portillos
08.2025 - 07.2026Read More
CLEANER
Level up contracting
08.2025 - 11.2025Read More
SERVER
Sazs catering
05.2025 - 07.2025Read More
Order Filler
Walmart
02.2024 - 09.2024Read More
RETAIL SALES ASSOCIATE
Forever 21
03.2023 - 09.2023Read More
Rufus king high school
HIGH SCHOOL DIPLOMA
Read More