Summary
Overview
Work History
Education
Skills
Timeline
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Amira’ko Hawkins

Pennsauken,NJ

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized warehouse team member productive in high-volume environments. Reliable in maintaining accurate inventory records and optimized storage spaces. Skillfully troubleshoots and maintains material handling equipment.

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Overview

4
4
years of professional experience

Work History

Warehouse Worker

Amazon
West Deptford, NJ
09.2022 - 02.2024
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Packed boxes and stock using organizational guidelines.
  • Performed routine maintenance on material handling equipment.
  • Collaborated with team members to streamline workflow processes.

Customer Service Cashier

Wawa
Pennsauken, NJ
01.2021 - 08.2021
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Resolved customer complaints in a professional manner.
  • Greeted customers and provided friendly customer service.

Customer Service Associate

Dunkin' Donuts
Pennsauken, NJ
01.2020 - 11.2020
  • Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed high volume of inbound customer calls with professionalism.

Education

High School Diploma -

Pennsauken High School
Pennsauken, NJ
06-2022

Skills

  • Order Preparation
  • Order Fulfillment
  • Cycle counting
  • Operations Support
  • Material Handling
  • Barcode scanning
  • Picking and Packing
  • Customer Service
  • Customer Assistance
  • Honest and Dependable
  • Teamwork and Collaboration
  • Product Scanning

Timeline

Warehouse Worker

Amazon
09.2022 - 02.2024

Customer Service Cashier

Wawa
01.2021 - 08.2021

Customer Service Associate

Dunkin' Donuts
01.2020 - 11.2020

High School Diploma -

Pennsauken High School
Amira’ko Hawkins