Amiri Smith
Dallas,Texas
Summary
Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines. Detail-oriented individual experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management. Energetic and equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Manager
Giving Back to the Community LLC
Kaufman, Texas
12.2022 - 06.2024
- Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars
- Resolved customer inquiries and complaints with timeliness and professionalism
- Created and maintained filing systems to ensure accurate record keeping
- Utilized excellent organizational skills to prioritize tasks effectively
- Delivered quality customer service to staff and customers
- Purchased office supplies and equipment to replenish inventory
- Fostered relationships with vendors to expedite orders, repairs and maintenance.
Overnight Stocker and Receiver
Walmart
Midlothian, Texas
06.2023 - 11.2023
- Cleaned and organized office, maintaining orderliness and reducing contamination
- Responded promptly to customer inquiries regarding product availability or location
- Demonstrated strong communication skills while interacting with customers in a courteous manner
- Received and counted stock items and recorded data manually or using computer
- Performed regular maintenance checks on equipment such as stacking carts/ladders & manual pallet jacks
- Efficiently unloaded freight from delivery trucks utilizing pallet jacks
- Ensured proper labeling of all products for easy identification and storage
- Maintained accurate records of food inventory and supplies
- Performed monthly inventory checks of supplies and equipment
- Replenished inventory as needed throughout the night/day
- Managed inventory levels by performing cycle counts regularly
- Utilized strong organizational skills when stocking supplies, rotating inventory and maintaining inventory records
- Stocked and neatly arranged items on shelves
- Adhered to company policies and procedures when receiving, stocking, rotating, pricing, and merchandising products
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Met deadlines while maintaining high-quality deliverables.
Bookkeeping Administrative Assistant/ Dispatcher
P & W Quality Machine
Midlothian, Texas
11.2021 - 05.2022
- Prepared payroll records according to established procedures
- Tracked expenses incurred by organization throughout the year
- Developed strategies for streamlining bookkeeping processes and procedures
- Ensured compliance with applicable laws and regulations related to bookkeeping activities
- Conducted internal audits as needed to identify discrepancies or errors in financial records
- Organized and maintained digital filing system for all financial documents
- Compiled monthly and quarterly reports for management review
- Provided administrative support to accounting staff including copying, scanning, filing documents
- Assisted in the preparation of budgets, forecasts, cash flow statements, balance sheets, income statements
- Managed accounts payable weekly check run
- Prepared invoices for billing clients
- Managed list of outstanding accounts payable, general ledger, and vendor files
- Leveraged software programs to find, edit, and validate accounting data
- Received, record and bank cash, checks, and vouchers.
Loader/ Unloader
UPS
Arlington, Texas
10.2020 - 03.2021
- Organized materials into designated areas according to established procedures
- Efficiently managed time to ensure accurate deliveries on tight deadlines.
Shift Supervisor/ Pharmacy Clerk
CVS
Dallas, Texas
03.2018 - 05.2020
- Managed store closing and opening procedures to ensure safety and security
- Assisted customers with inquiries, orders and complaints in a timely manner
- Trained new employees in job duties, safety protocols, policies and procedures, and company culture
- Complied with company standards and policies, setting example for team members
- Adhered to established policies and procedures related to inventory control
- Utilized RF scanners to track and record inventory data
- Implemented corrective action plans to address errors or discrepancies identified during cycle counts
- Monitored stock levels and communicated changes to management team
- Analyzed current processes to identify areas of improvement in accuracy and efficiency
- Led, coached, and developed retail employees to achieve sales goals
- Monitored daily operations of the store including cash handling procedures
- Managed inventory and restocked shelves with pharmaceutical products
- Prepared labels for prescriptions with correct dosage instructions
- Monitored expiration dates on medication stock and disposed of expired items appropriately
- Stocked shelves, rotated stock, and checked for expired medications
- Reconciled the daily cash drawer at the end of each shift.
Distribution Clerk
Kohls eFulfillmet
Desoto, Texas
07.2017 - 01.2018
- Ensured all freight was properly secured in trailers before transport
- Maintained cleanliness of loading docks by sweeping and removing debris from area
- Proficiently loaded and unloaded trucks with products using a hand truck, dock ramp, or other equipment
- Moved heavy products to pallets for easy shipment
- Unloaded materials from trailers and placed them in designated areas
- Used proper safety practices when operating equipment
- Reviewed replenishment requests from warehouse locations for timely delivery of requested items
- Demonstrated excellent problem-solving skills when dealing with unexpected issues during the loading and unloading process
- Verified accuracy of shipments against bills of lading prior to loading and unloading goods onto trailers
- Assisted in the organization of warehouse shelves according to item size, type, style and color
- Demonstrated ability to manage a team of employees and ensure successful shift operations.
Pharmacy Technician
CVS
Duncanville, Texas
02.2014 - 04.2016
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner
- Input patient and prescription information to produce product labels and assist in prescription filling process
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup
- Ensured compliance with state and federal regulations regarding the handling of pharmaceuticals
- Developed training materials and provided instruction to new pharmacy technicians
- Led a team of 10 pharmacy technicians, providing guidance and support as needed
- Established protocols for medication refills, including verifying insurance coverage
- Trained new staff members on proper use of software programs related to managing inventories
- Maintained detailed documentation of all orders, returns, and transfers of inventory items
- Performed physical counts of inventory on a regular basis to ensure accuracy of records.
Education
Certification in CPhT Candidate -
Texas Career Institute
true10-2024
Skills
- Work Planning and Prioritization
- Budgetary Planning
- Idea Development and Brainstorming
- Inventory Control
- Task Prioritization
- Teamwork and Collaboration
- Medical terminology understanding
- Drug Inventory Management
- Regulatory Compliance
- Medication Dispensing
- Team Management
Certification
Pharmacy Technician Trainee
References
References available upon request.
Timeline
Overnight Stocker and Receiver
Walmart
06.2023 - 11.2023
Office Manager
Giving Back to the Community LLC
12.2022 - 06.2024
Bookkeeping Administrative Assistant/ Dispatcher
P & W Quality Machine
11.2021 - 05.2022
Loader/ Unloader
UPS
10.2020 - 03.2021
Shift Supervisor/ Pharmacy Clerk
CVS
03.2018 - 05.2020
Distribution Clerk
Kohls eFulfillmet
07.2017 - 01.2018
Pharmacy Technician
CVS
02.2014 - 04.2016
Certification in CPhT Candidate -
Texas Career Institute
Pharmacy Technician Trainee
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