Amisadait Razo
Hockley,TX
Summary
Professional administrator with strong organizational skills and results-driven mindset. Possesses expertise in managing operations, coordinating staff, and ensuring efficient workflow in center environment. Demonstrates collaborative approach, adaptable to changing needs, and consistently reliable. Known for effective communication, problem-solving, and leadership abilities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Distribution Center Administrator Warehouse
CCSWB
02.2020 - Current
- Maintained accurate records of staff time sheet by running payroll report and send communication to warehouse team.
- Maintained safety training records and send communication to the team on where we stand.
- Badge ordering and run reports when requested for all NP.
- Ensure HR boards are updated for NP.
- Assist in audits as requested.
- Ordering supplies for all warehouse and office.
- Reach out to vendors for a product needed and price quote.
- Process all AP, PO's and expenses report on IMS, Ariba, and Concur.
- Manage PCard.
- Assist on events for employee giveaways for all NP.
- Coordinate meetings.
- Part of the safety committee.
- Established safety protocols for emergencies and coordinated drills to prepare staff.
- Assist all NP associates with company benefits and enrollment.
- Run sustainability report for all NP.
- Manage mail cage locker system for all NP.
- Assist on hiring, training, and processing I9 for all NP onboarding.
- Process Employee sales for all NP managing forms, and money.
- Order and disabling phones.
- Create and monitor safety eye wear vouchers.
- Ensure all Forklift licenses are update and created on infolink.
Distribution Center Administrator
CCSWB
03.2018 - 02.2020
- Oversaw facility maintenance, ensuring a clean, and safe.
- Organized special events and activities to enhance staff experiences while promoting community engagement.
- Oversaw all AP invoices and POs for the facility.
- Maintained accurate records of staff payroll reports by monitoring their time sheet.
- Ensure all HR boards were update.
- Onboarded all new hires
- Ensure staff was in compliance with safety training
- Processed all supply orders
Route Settlement Clerk
CCSWB
06.2017 - 03.2018
- Maintained compliance with company policies and procedures during the settlement process, ensuring proper documentation at all times.
- Supported timely delivery of products by efficiently handling route adjustments due to unforeseen circumstances.
- Enhanced customer satisfaction by addressing and resolving route discrepancies in a timely manner.
- Balancing and keying in data.
Customer Service Representative
Mariner Finance
07.2016 - 02.2017
- Provided accurate information to customers regarding financial products and services to facilitate informed decision-making.
- Assisted customers in completing applications by guiding them through the necessary documents and procedures.
- Maintained detailed records of customer interactions to ensure follow-up and effective case management.
- Collaborated with team members to streamline service processes, improving response times and customer satisfaction.
- Utilized CRM systems to track customer inquiries and generate reports for management review.
- Resolved billing inquiries and discrepancies, ensuring prompt corrections and customer satisfaction.
- Educated customers on company policies and procedures to enhance their understanding and experience.
Office Manager
World Finance Corp.
11.2012 - 07.2016
- Enhanced customer satisfaction with timely and accurate loan assessments, providing clear communication throughout the process.
- Consistently met sales targets through proactive client outreach and relationship.
- Ensured compliance with federal regulations and updating company policies.
- Collaborate with teams to ensure thorough evaluation of loan applications, resulting in fewer errors and faster approval times.
- Manage staff
- Review time sheets
- Authorized to approve or deny a loan
- Ordering supplies as needed
Customer Service
Planet Fitness
05.2012 - 11.2012
Shipping and Receiving
10 Com Technology
01.2002 - 01.2010
Secretary/Receptionist
R. Associates
09.2004 - 08.2005
Micro Filming
Graphics Media, Inc.
01.2003 - 01.2004
Education
High School Diploma -
Spring Woods High School
Some College -
Houston Community College
Houston, TXSkills
- Microsoft Office
- Microsoft Windows
- Tax Tech Inc
- Bilingual
- Filing/Editing
- Typing
- Office Procedures
- Telephone Skills
- Shipping /Receiving
- Paradata System
- Business Math
- Business English
- Customer Service
- Infolink
- Ariba system
- IMS SAP system
- Smiota locker system
Certification
Child development certificate.
Empower III Cohort CCSWB
Employment Skills
- Developed ability to work in a fast-paced atmosphere, multitasking
- Maintained excellent customer relations and developed customer rapport
- Diplomatically resolved customers complaints on as-needed basis
- Ability to follow instructions well and make decisions with no supervision
- Maintained all record-keeping procedures without error
- Delegated responsibilities to employees to meet company's expectations
- Effectively developed telephone communication skills and consistently met quotas
Timeline
Distribution Center Administrator Warehouse
CCSWB
02.2020 - Current
Distribution Center Administrator
CCSWB
03.2018 - 02.2020
Route Settlement Clerk
CCSWB
06.2017 - 03.2018
Customer Service Representative
Mariner Finance
07.2016 - 02.2017
Office Manager
World Finance Corp.
11.2012 - 07.2016
Customer Service
Planet Fitness
05.2012 - 11.2012
Secretary/Receptionist
R. Associates
09.2004 - 08.2005
Micro Filming
Graphics Media, Inc.
01.2003 - 01.2004
Shipping and Receiving
10 Com Technology
01.2002 - 01.2010
High School Diploma -
Spring Woods High School
Some College -
Houston Community College