Amit Chugh
West Palm Beach,FL
Summary
Dynamic professional with a proven track record in operations management and franchise relations, notably with 7-eleven. Skilled in elevating customer satisfaction and loyalty through strategic staff training and leadership. Excelled at Pfizer Inc. by enhancing research submission processes. Expertise in brand compliance and small business operations, with a knack for fostering significant business growth and operational efficiency.
Overview
25
25
years of professional experience
Work History
Franchise Owner
7-eleven
04.2007 - 06.2023
- Oversaw the whole operations and delegated the roles of employees to run the store sufficiently
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty
Delivery Driver/Kitchen Help
Clematis Pizza
05.2018 - 02.2019
- Improved customer satisfaction by ensuring timely and accurate deliveries of pizza
Driver/Kitchen Help
Chopsticks Restaurant
04.2016 - 03.2018
- Delivery driver and served as kitchen help, preparing duck sauce and making spring rolls, dumplings
Sales Manager
A & A Trading Corporation
03.2003 - 04.2007
- Operated as primary salesperson and grew the business exponentially to a leading bakery goods supplier in New York City
FDA Submission Specialist
Pfizer Inc.
10.2001 - 10.2002
- Scanned study drug study reports and collaborated with doctors for submitting research documents to the FDA
Writer/Personal Assistant
Richard Hillman
08.2000 - 09.2001
- Responsible to oversee all financial activities and transactions in Mr. Hillman’s life
- Fulfill all daily needs and meet Mr. Hillman’s daily acting requirements such as reading scripts, attending producer meetings for various roles.
- Richard Hillman starred as a leading role in the biggest movie in America in 1999 “Bring it On”
Associate
Twist Management
06.1998 - 08.2000
- Responsible for all travel and hotel logistics for musical artist tours
Education
Associates - International Studies
New York University
New York, NYSkills
- Brand compliance
- Franchise relations
- Operations management
- Small business operations
Timeline
Delivery Driver/Kitchen Help
Clematis Pizza
05.2018 - 02.2019
Driver/Kitchen Help
Chopsticks Restaurant
04.2016 - 03.2018
Franchise Owner
7-eleven
04.2007 - 06.2023
Sales Manager
A & A Trading Corporation
03.2003 - 04.2007
FDA Submission Specialist
Pfizer Inc.
10.2001 - 10.2002
Writer/Personal Assistant
Richard Hillman
08.2000 - 09.2001
Associate
Twist Management
06.1998 - 08.2000
Associates - International Studies
New York University