Summary
Overview
Work History
Education
Skills
Certification
Timeline
Technical Skill Sets
Generic
Amit Dhamija

Amit Dhamija

Purcellville,VA

Summary

Accomplished engineering leader with over 18 years of experience in software development and system design, including over 8 years of experience as an Engineering Manager. Recognized for building and motivating high-performing teams, fostering collaboration, and delivering scalable, high-quality applications across multiple platforms. Skilled at solving complex problems, architecting innovative solutions, and implementing efficient, scalable systems with minimal downtime and rapid time-to-market strategies.


Extensive expertise in the healthcare sector, designing and delivering mission-critical applications, including member engagement platforms, PBM systems, and Rx management solutions. Versatile experience across financial, accounting, and manufacturing domains. Adept at project management, collaborating with product teams to align technical execution with business objectives in areas such as portfolio management, estimation, analytics, tracking, and risk management.


Proficient in leading and guiding cross-functional scrum teams in dynamic Agile environments, driving the development of client-facing systems, backend business engines, and content management systems. Demonstrated success in implementing cloud-based DevOps practices to enable frequent, on-demand deployments of quality code. Strong focus on quality assurance, including process improvements and automation strategies.

Overview

19
19
years of professional experience
1
1
Certificate

Work History

Senior Engineering Manager - Software Development

CVS Health
01.2021 - Current

Key Contribution & Achievements:

  • Contributed to the development and maintenance of high-traffic, customer-facing products for CVS Pharmacy and CVS Health, supporting over 10 million active users and ensuring 99.9% system uptime for optimal performance and user satisfaction.
  • Led multiple cross-functional scrum teams of 20+ engineers to migrate systems to cloud platforms, completing the project 3 months ahead of schedule while maintaining minimal service disruption.
  • Recommended and implemented innovative technologies that improved system performance by 30%, reduced downtime by 40%, and enhanced telemetry capabilities for real-time monitoring and analytics.
  • Collaborated with technology leadership to execute an engineering vision that increased team productivity by 25%, enabling faster delivery cycles and reduced operational costs.
  • Optimized time-to-market strategies, reducing deployment frequency from 1 deployment per week to daily deployments, improving delivery speed by 600% and maintaining the product's competitive edge.
  • Partnered with Product, Business, and Engineering Leads to prioritize and deliver over 50+ high-impact features, ensuring alignment with business goals and user needs.
  • Designed and implemented engineering staffing strategies, resulting in a 20% reduction in turnover and a 15% increase in team efficiency through targeted training and development programs.
  • Introduced successful reward systems, improving team morale and achieving a 30% increase in overall performance metrics across teams.

Engineering Manager - Software Development

Aetna Inc.
10.2016 - 12.2020

Key Contribution & Achievements:

  • Delivered 5+ high-impact, customer-facing projects in health management, health recommendations, health journeys, and gamification applications, resulting in 40% increase in user engagement and contributing to improved customer satisfaction and retention.
  • Managed three cross-functional scrum teams of 20+ engineers, developing a critical member engagement platform, reducing time-to-market by 30% through using of cutting-edge technologies for both backend and frontend systems.
  • Collaborated with Product, Business, and Engineering teams to define and refine features, working with System Architects to design scalable architecture and select technology stacks that improved system efficiency by 25% and supported over 1 million active users.
  • Provided mentorship and hands-on support to engineers, resulting in the on-time delivery of 95% of project milestones while ensuring high-quality, defect-free releases.
  • Hired, trained, and developed a high-performing delivery team, which led to a 20% increase in team productivity and a 15% reduction in employee turnover.
  • Identified and resolved technical debt and security concerns, improving system performance and reducing security incidents by 35%.
  • Successfully implemented continuous integration and deployment (CI/CD) processes, reducing release times by 50% and lowering operational costs by 20%.
  • Enhanced automation unit testing, achieving 90% code coverage across new and existing codebases, improving code quality and reducing post-release defects by 40%.
  • Evaluated project requirements, identifying and mitigating potential risks, resulting in a 10% reduction in project delays and improved risk management practices.

Lead Engineer

Diversant LLC, Client: Bank of America
05.2016 - 11.2016

Key Contributions & Achievements:

  • Worked on a critical Global Information Security portal for Bank of America, enabling 10,000+ employees to track and monitor vulnerabilities and exceptions, improving operational transparency and reducing security risk by 30%.
  • Collaborated with Product Owners to gather, analyze, and refine requirements, ensuring alignment with project goals, resulting in the successful completion of 100% of project deliverables on time within an Agile-based development environment.
  • Contributed to the design, development, implementation, and documentation of portal features, adhering to best practices and secure coding standards, improving system security by 25% and reducing compliance issues by 40%.
  • Developed and modified RESTful Web API endpoints (GET, PUT, POST, DELETE), ensuring seamless backend integration and reducing API response time by 20%, enhancing overall application performance.
  • Implemented API data consumption on the frontend using jQuery and AngularJS, improving user experience and reducing page load times by 30%.
  • Designed and developed interactive charts using D3.js, improving data visualization on dashboards, which increased user engagement with security reports by 50%.
  • Conducted optimization and performance tuning of .NET web services, web applications, and Entity Framework 6, resulting in a 15% improvement in system efficiency and a 25% reduction in response times.
  • Developed automated unit tests using NUnit, achieving 85% test coverage and reducing post-release defects by 40%, ensuring reliability and maintainability of code.

Lead Software Developer

ORION Systems Integrations, Client - PWC
07.2015 - 05.2016

Key Contributions & Achievements:

  • Designed and developed an innovative recruitment platform for PwC, featuring advanced profile parsing and recommendation/search engine capabilities, resulting in a 30% reduction in hiring time and an improved match accuracy of 25% for job requisitions.
  • Collaborated with business and product stakeholders to refine requirements, create detailed technical design documents, and establish implementation strategies, ensuring 100% alignment with business objectives and achieving on-time delivery for all milestones.
  • Defined and prioritized Product Backlog Items (PBIs), ensuring alignment with project milestones and deliverables, leading to 95% of PBIs completed within the sprint cycle and meeting all key project deadlines.
  • Coordinated with offshore teams in India and China, ensuring timely delivery of PBIs and defect-free project implementations, achieving a 98% defect-free rate for releases.
  • Developed a sophisticated business rules engine for parsing, searching, and matching candidate profiles, improving recommendation accuracy by 35% and enhancing candidate-job match effectiveness.
  • Led the seamless integration of the module across the service layer and UI layer, ensuring efficient communication and optimal functionality across all application tiers, reducing integration-related issues by 40%.

Lead Software Developer

MSiD U.S. Inc
10.2014 - 07.2015

Key Contributions:

  • Led the migration and development of the initial framework for the Bankruptcy Management System, ensuring a robust and scalable foundation for the project.
  • Coordinate and lead offshore teams in India to ensure timely delivery of Product Backlog Items (PBIs) and defect-free deliverables.
  • Designed and developed framework using MVC design pattern to ensure reusability, maintainability and scalability.
  • Implemented caching mechanism to improve performance of the system to better facilitate user experience using various tools like Redis etc.
  • Created a Windows Service to automate document processing, fetching file information, and consolidating documents into a single PDF package.
  • Developed a custom Drag-and-Drop file upload module for seamless user experience.
  • Designed and implemented a secure and efficient Document Storage Mechanism for managing application data.
  • Integrated external WCF Services for real-time data retrieval and processing.
  • Developed and integrated Web APIs to enable application polling and synchronization of multiple application states.
  • Facilitated seamless integration with other enterprise applications for enhanced functionality.

Lead Software Developer

MothersonSumi INfotech & Designs Ltd.
01.2006 - 09.2014

Key Responsibilities:

  • The Cost Accounting System (CAS) is a specialized component of Managerial Accounting designed for the harness manufacturing industry to automate cost accounting processes. This application facilitates cost ascertainment, cost control, and selling price determination. It leverages the Standard Costing Method combined with Activity-Based Costing techniques for precise cost management and analysis.
  • Designed and developed the initial project framework, ensuring scalability and maintainability.
  • Created and implemented user-friendly interfaces to enhance application usability.
  • Developed and optimized SSRS and SSIS packages for efficient reporting and data integration.
  • Wrote and refined stored procedures to manage data retrieval and storage in database tables.
  • Conducted in-depth code analysis to ensure high-quality, maintainable code.
  • Served as the Defect Prevention Coordinator, ensuring proactive identification and resolution of potential defects.
  • Acted as the Configuration Coordinator, managing configuration baselines and version control processes.

Education

Master's - Computer Applications

G.G.S.I.P. University
India
01.2006

Bachelor - Computer Applications

CCS University
India
01.2003

Skills

  • Technical leadership
  • Product management
  • Stakeholder management
  • Software architecture
  • Strategic planning
  • Agile methodology
  • Problem-solving
  • Analytical skills
  • Web application development
  • Mobile application development
  • Performance optimization
  • Staff hiring

Certification

Achievements:

  • Leadership Excellence: Recognized with the Leadership Award while working with Aetna and CVS for exceptional contributions and leadership.
  • Team Recognition: Achieved team recognition in multiple categories—Excellence, Creativity, and Teamwork—on three occasions, highlighting the success of collaborative efforts.
  • Hackathon Champion: Secured first prize in four hackathons, demonstrating innovative problem-solving and technical expertise.

Certifications:

  • SAFe Certifications:Certified SAFe 4 Agilist
    Certified SAFe 4 DevOps Practitioner
  • Microsoft SQL Server Certifications:70-461: Querying Microsoft SQL Server 2012
    70-462: Administering Microsoft SQL Server 2012 Databases
    70-463: Implementing a Data Warehouse with Microsoft SQL Server 2012
    70-466: Implementing Data Models and Reports with Microsoft SQL Server 2012
    70-467: Designing Business Intelligence Solutions with Microsoft SQL Server 2012

Timeline

Senior Engineering Manager - Software Development

CVS Health
01.2021 - Current

Engineering Manager - Software Development

Aetna Inc.
10.2016 - 12.2020

Lead Engineer

Diversant LLC, Client: Bank of America
05.2016 - 11.2016

Lead Software Developer

ORION Systems Integrations, Client - PWC
07.2015 - 05.2016

Lead Software Developer

MSiD U.S. Inc
10.2014 - 07.2015

Lead Software Developer

MothersonSumi INfotech & Designs Ltd.
01.2006 - 09.2014

Achievements:

  • Leadership Excellence: Recognized with the Leadership Award while working with Aetna and CVS for exceptional contributions and leadership.
  • Team Recognition: Achieved team recognition in multiple categories—Excellence, Creativity, and Teamwork—on three occasions, highlighting the success of collaborative efforts.
  • Hackathon Champion: Secured first prize in four hackathons, demonstrating innovative problem-solving and technical expertise.

Certifications:

  • SAFe Certifications:Certified SAFe 4 Agilist
    Certified SAFe 4 DevOps Practitioner
  • Microsoft SQL Server Certifications:70-461: Querying Microsoft SQL Server 2012
    70-462: Administering Microsoft SQL Server 2012 Databases
    70-463: Implementing a Data Warehouse with Microsoft SQL Server 2012
    70-466: Implementing Data Models and Reports with Microsoft SQL Server 2012
    70-467: Designing Business Intelligence Solutions with Microsoft SQL Server 2012

Master's - Computer Applications

G.G.S.I.P. University

Bachelor - Computer Applications

CCS University

Technical Skill Sets

Programming & Frameworks

  • Microsoft .NET Framework (1.x–4.x), .NET Core
  • Java Frameworks: Spring, Hibernate, JSP, Servlets
  • Frontend Frameworks: Angular, Node.js


Databases

  • Microsoft SQL Server
  • Oracle Database
  • PostgreSQL
  • Redis


Web Development

  • HTML5, CSS3, JavaScript (ES6+), JQuery, Bootstrap, AJAX
  • RESTful APIs, SOAP, XML, JSON


Content Management Systems (CMS)

  • Adobe Experience Manager (AEM)


Cloud & Infrastructure

  • Amazon Web Services (AWS)
  • Google Cloud Platform (GCP)
  • Adobe Cloud Services


DevOps & Reporting

  • Version Control & CI/CD: GitHub, GitLab, Jenkins, CircleCI, Harness
  • Analytics Tools: Adobe Analytics
Amit Dhamija