AMIT RAMESH DESHPANDE
McKinney,Texas
Summary
Innovative and results-driven Senior Software Engineering Manager with 20+ years of global experience leading full lifecycle software development, large-scale system modernization, AI/ML platform integrations, and cross-functional engineering teams. Proven expertise in backend architecture, cloud-native solutions (AWS), microservices, and voice-AI applications. Strong leadership background in managing enterprise initiatives across finance, telecom, education, and media domains.
Professional engineering manager with strong foundation in software development and team leadership. Adept at overseeing complex projects and ensuring delivery of high-quality software products. Known for fostering collaborative work environment and consistently achieving results through strategic planning and adaptability.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Thorough team contributor with strong organizational capabilities.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Software Engineering Manager
SiriusXM
12.2023 - Current
- Spearheaded voice platform modernization across all SiriusXM interfaces (car, mobile, streaming), unifying user experiences.
- Designed and deployed scalable ASR/NLU architecture using ML, OpenAI, and custom tools (~864K daily requests).
- Scaled infrastructure to support 2M+ monthly interactions via Google Assistant, Alexa, Siri, and Android Automotive.
- Built a real-time analytics pipeline (2M+ records/month) driving voice behavior insights and ML optimization.
- Reduced command latency by 40%, resulting in multi-million-dollar annual savings.
- Goal Oriented & Future Focused with a track record of high-quality delivery within committed timelines, creative problem solving to overcome impediments, & ability to go deep to focus on the bottom line.
- Voice Platform & AI/ML Services
- Developed disaster recovery plans and ensured data backup procedures were in place to safeguard critical information assets.
- Cultivated partnerships between engineering, product and UX personnel to create holistically designed final products.
- Provided regular feedback to both junior engineers and senior leadership on individual performance metrics and observations.
Manager, Software Engineering
TurnBerry Solutions
05.2023 - 12.2023
- Led end-to-end architecture, development, and delivery of enterprise platforms managing customer account, outage, invoice, and SD-WAN services.
- Integrated fees and payment modules for seamless billing, invoicing, and transaction reconciliation.
- Migrated semi-manual UCaaS licensing system to automated, microservices-based billing with real-time vendor integration.
- Ensured cybersecurity compliance through API & access pattern standardization.
- Intelligent Service Control & Landscape Services Platforms
- Led development on 3 simultaneous projects, multi-tasking across several deliverables while remaining in direct control of development paths.
- Improved software development processes by implementing agile methodologies and facilitating cross-functional team collaboration.
Software Engineering Manager
Capital One
12.2014 - 05.2023
- Accountable for all aspects of Product & Technology Strategy, Innovation, Engineering Excellence, Architecture, UX Design & Customer Research, Agile Delivery, Cyber Security, DevOps, Risk Management, Monitoring, Support, Go-to-market, Governance & Planning for a car buying dealer platform that contributes to $35B car originations volume, with a net revenue of over a Billion dollars.
- Building end-to-end Car Buying SaaS Platform to generate high-quality leads, Finance Everywhere integrated with Dealership websites, One-stop for Dealers to manage all kinds of Leads, Multi-lender experience, Firm Pre-qualification Offers & Deal Structures, Seamless integration with DT/RI, CRM Integrations, and Powering Dealer Consumer Interactions with messaging capabilities.
- Led end-to-end development of automated and manual calling strategy platform thru 2 Managers & 2 Master Engineers for Capital One’s Auto Loan Servicing division, streamlining delinquency outreach processes and improving right-party contact (RPC) rates by over 20% through intelligent segmentation, workflow orchestration, and real-time analytics. Enabled regulatory-compliant communication at scale across voice, SMS, and agent-assisted channels.
- Led a team of 10+ engineers for the launch of an Auto Navigator app for iOS/ Android with a unique car buying experience that allowed customers to identify vehicles on the street with machine learning and then created an augmented reality experience to find similar vehicles for sale nearby.
- Developed new ways to enhance the Auto Navigator search experience, leveraging NLP and machine learning tools to continuously improve the speed and efficiency of vehicle matching algorithms, APIs, orchestration layers, and authentication frameworks for mobile/web platforms.
- Led 15+ engineers through the acquisition of Carvoy.com, integrating a digital retail car buying experience into Capital One using a micro service-based architecture and cloud first infrastructure.
- Expanded leadership from 2 to 5 teams, taking over the technical oversight of Capital One’s direct dealer website integration used by over 3500 dealerships and $1B in originations.
- Managed 5 Agile Delivery pods via multi-level team structure thru 3 Managers & 2 Master Engineers - Accountable for all aspects of Product & Technology Roadmaps, Innovation, Engineering Excellence, Architecture, UX Design & Customer Research, Agile Delivery, DevOps, Monitoring, & Support
- Managed hiring, career development, and performance for engineering teams.
- People Leadership: Talent management champion as the AE for the Engineering Community of Practice in FS division, Campus Hiring, and Equality Ally. Coached, mentored high potential associates to create leaders in the organization
- Auto Loans Division
- Wrote strategic business plans outlining need for departmental information technology resources.
- Championed use of data analytics to inform decision-making processes, leading to more strategic project prioritization.
Software Consultant
Massachusetts Dept. of Education
01.2014 - 01.2014
Software Consultant
Pearson Education
01.2012 - 01.2014
Software Consultant
JP Morgan Chase
01.2008 - 01.2012
Software Consultant
PortalTech Reply
01.2006 - 01.2008
Software Developer
Esaya
01.2006 - 01.2006
Software Engineer
SkandSoft Technologies
01.2005 - 01.2006
Software Consultant
Nokia
01.2003 - 01.2004
Education
Bachelor of Engineering - Electronics
Mumbai University
Mumbai01.2003
Skills
- Technical Program & Stakeholder Management
- Java, Spring Boot, REST API, GraphQL, AWS (ECS, EC2, S3, RDS, SNS, Lex, Transcribe, OpenSearch etc)
- Microservices, Event-Driven Architecture (Kafka, Kinesis)
- AI/ML: ASR, NLU, OpenAI integration
- DevOps & Observability: Jenkins, Terraform, Prometheus, Splunk, DataDog
- Databases: Oracle, PostgreSQL, Cassandra, DynamoDB, OpenSearch
- Agile / Scrum, Test-Driven Development, CI/CD
- Cross-platform architecture: Web, iOS, Android, Automotive
- Software development life cycle
- Microservices architecture
- Product management
- Machine learning
- Performance optimization
- DevOps practices
- Software architecture
- Multithreading
- Security best practices
- Mobile application development
- Blockchain technology
- Web application development
Certification
- AWS Certified Solutions Architect – Associate
- Software Engineering Certification – ANIIT
Timeline
Senior Software Engineering Manager
SiriusXM
12.2023 - Current
Manager, Software Engineering
TurnBerry Solutions
05.2023 - 12.2023
Software Engineering Manager
Capital One
12.2014 - 05.2023
Software Consultant
Massachusetts Dept. of Education
01.2014 - 01.2014
Software Consultant
Pearson Education
01.2012 - 01.2014
Software Consultant
JP Morgan Chase
01.2008 - 01.2012
Software Consultant
PortalTech Reply
01.2006 - 01.2008
Software Developer
Esaya
01.2006 - 01.2006
Software Engineer
SkandSoft Technologies
01.2005 - 01.2006
Software Consultant
Nokia
01.2003 - 01.2004
Bachelor of Engineering - Electronics
Mumbai University
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