Summary
Overview
Work History
Education
Skills
Accomplishments
Engineeringprocesses
Technical
Awards
Languages
Timeline
Generic

Shree Sravani Rachakulla

Atlanta,GA

Summary

Technical Development Manager with around 13+ years of experience delivering Enterprise-grade software for Payments, Finance, Insurance, Healthcare and Manufacturing verticals. Adaptable and keen to wrangle multiple simultaneous projects into streamlined, cohesive and profitable efforts. Firm believer in holistic and collaborative management strategies. Thrives on providing exceptional oversight and hands-on guidance guaranteed to improve throughput figures and quality metrics.

Overview

16
16
years of professional experience

Work History

Senior Software Engineering Manager

ResMed
09.2023 - Current
  • Managed the Patient Engagement Team to provide SMS texting/email capabilities to patients as part of the Digital Experience module
  • Managed an international team of six - 3 developers, 2 QA and 1 TPM
  • Played both Software Development Manager and Project Manager roles
  • Was accountable for delivering projects on time, within budget, and ensuring implementation of methodologies, end to end project delivery
  • Ensured all projects are properly and accurately estimated and facilitated with billing
  • Implemented Agile methodologies for improving project delivery timelines by 25%
  • Drove inter-team collaboration across engineering, product, sales, and customer service
  • Was the primary subject matter expert (SME) for customer questions/issues for Digital Experience
  • Applications were developed in C# and Java, backend in SQL and hosted in own Data Centers
  • Primarily developed APIs to provide email and text capabilities
  • Led work on AWS Snowflake migration
  • Drove Pre-Prod, Production and Hot Fix deployments via Azure Pipelines
  • Orchestrated closely with the Product and Delivery team on prioritization and delivery within committed timeline.
  • Optimized software development processes by implementing Agile methodologies, leading to improved project efficiency.
  • Championed best practices for coding standards, documentation, testing, and performance optimization across the team.
  • Led cross-functional teams for successful product launches and updates, enhancing end-user satisfaction.
  • Collaborated closely with stakeholders to gather requirements and translate them into technical solutions, aligning business objectives with development efforts.

Senior Software Engineering Manager

Fiserv
08.2016 - 08.2023
  • Started as Senior Developer in the team
  • Promoted to lead an entire team and then promoted to senior development manager to manage multiple onshore and offshore full stack delivery teams
  • Was responsible as Software Development Manager and Delivery Project Manager for the teams
  • Received the Fiserv Living Proof Award for the best developer and best team lead across 10 teams working on Bill Matrix Next, a secure and convenient way for consumers to make bill payments
  • Delivered Enterprise-grade software for multiple customers including Eerie, PSG Kentucky Farm Bureau, Michigan Farm Bureau among others
  • Led complete project SDLC lifecycle
  • Oversaw budget planning and resource allocation for software engineering projects, ensuring optimal utilization of resources without compromising on quality or timeline goals.
  • Optimized software development processes by implementing Agile methodologies, leading to improved project efficiency.
  • Drove technology migration initiatives successfully, minimizing disruptions to ongoing operations while maximizing benefits from updated platforms or tools.
  • Implemented agile best practices both within the team and other collaborating teams
  • Published project progress reports in a timely manner to stake holders
  • Experience in implementing high volume transactions processing applications
  • Managed several Payment processing applications
  • Built APIs from scratch implementing full stack solutions
  • Fostered customer and project team relationships and always kept up transparent communication
  • Orchestrated very closely with the Product and Customer Service teams to ensure greater than 90% of all prioritized features and bugs are developed and tested within time
  • Created and managed complex project plans for multiple feature deliveries spanning over 6 product lines
  • Was the engineering stakeholder to negotiate and control scope changes with the product team
  • Mentored reports and enabled numerous opportunities for their growth
  • Ensured that the teams consistently delivered 100% code coverage for Unit Tests
  • Reduced production issues from an average of 10 per month to less than 1 issue per month
  • Facilitated building the test automation suite for all features delivered by the team
  • Managed DevOps for Local (within team) and Higher Environment (UAT) deployments.
  • Effectively managed risks by identifying potential roadblocks early in projects and proactively developing mitigation strategies.

Senior Software Developer

Rheem Manufacturing
02.2016 - 08.2016
  • Developed several new product features for 4 websites like MyRheem, Rheem, Ruud, and Weathering.
  • These Websites provide eCommerce shopping cart capabilities for wholesalers and consumers for Rheem Manufactured products
  • Orchestrated on both UI design and backend API for the .NET based web Applications.
  • Owned the complete end-to-end product development for MyRheem Application.

Team Lead and Software Developer

Atlanticus
05.2013 - 12.2015
  • Led a Technical Team of 4 offshore resources
  • Orchestrated on complete rewrites, feature additions, migrations and support of several .NET Applications that provided record maintenance, payment collection, signature capture on payment terminals, etc
  • Managed DevOps for DEV, UAT and Production environments
  • Optimized code to reduce latency by 40%
  • Managed the active bug list and reduced the number of outstanding bugs by more than 80%.

Software Developer

Digital Insurance
11.2012 - 04.2013
  • Developed new features for Tiger CRM, the company’s custom CRM solution for Insurance management.
  • Developed and worked closely with 5 customers on a regular basis.
  • Designed and developed several critical features including import/export of data from Excel spreadsheets, name matching algorithms, statement accuracy improvement, field validation rules, Restful Web services among others.

Software Developer

Cognizant Technology Solutions (CTS)
01.2009 - 05.2011
  • Orchestrated as a software consultant for Wells Fargo to add features for their membership rewards product.

Education

Bachelor of Engineering Computer Science -

Osmania University
07.2004

Skills

  • Software development life cycle
  • CI/CD Deployment Pipelines
  • Microservices Architecture
  • Project/ Program Management
  • Strategic leadership skills
  • Expert in Agile Methodologies
  • Stakeholder and team collaboration
  • Test Automation

Accomplishments

  • Collaborated with multiple teams each of 8 members in the development of Payment applications.
  • Achieved 40% improvement of performance of Biller application with accuracy and efficiency.
  • Documented and resolved story pointing issues which led effective deliverables.
  • Achieved reduction of production issues from average of 10 bugs per month to less than 2 per month.
  • Introduced Automation in sprints testing and maintained quality production deployment.

Engineeringprocesses

Agile, Scrum, Waterfall, SDLC, Strategic Planning, Stake Holder Management, Negotiation, Budgeting and Forecasting, Risk Management., Git, SVN, SCM, JIRA, ADO, Excel, Confluence

Technical

Windows, Linux, Azure, AWS, PCF, C#.NET, Java, VB.NET, C++, Razor, HTML, jQuery, JavaScript, Ajax, java, .Net, Java, MVC 5, ASP.NET, ADO.NET, HTML, CSS, XML, JavaScript, jQuery, AJAX, IIS. 6.0, ReactJS, .Net Fiddle, Octopus, WCF, Confluence, WinForms, REST, Web APIs, Postman, SOAP, Microsoft Visual Studio, Microsoft Office API, Browser Stack, Burp suite, Microsoft Office, Adobe Photoshop, Infragistics, App Dynamics, SSIS, ASP.NET API, Fortify Security Portal, Nexus scan, ADA scan, Microservices., SQL Server, MySQL, Oracle, Stored procedures, NoSQL

Awards

  • Living Proof Award for one of the Best Software Developers at Fiserv.
  • Living Proof Award for one of the Best Team Lead at Fiserv.
  • Living Proof Award for outstanding Leadership at Fiserv.

Languages

English

Timeline

Senior Software Engineering Manager

ResMed
09.2023 - Current

Senior Software Engineering Manager

Fiserv
08.2016 - 08.2023

Senior Software Developer

Rheem Manufacturing
02.2016 - 08.2016

Team Lead and Software Developer

Atlanticus
05.2013 - 12.2015

Software Developer

Digital Insurance
11.2012 - 04.2013

Software Developer

Cognizant Technology Solutions (CTS)
01.2009 - 05.2011

Bachelor of Engineering Computer Science -

Osmania University

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Shree Sravani Rachakulla