Amity Torres
Sacramento,CA
Summary
Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Using leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.
Overview
10
10
years of professional experience
Work History
Restaurant Manager
Flynn Restaurant Group/Applebees Neighborhood Grill & Bar
05.2022 - Current
- Conducted regular performance evaluations, providing constructive feedback to enhance team productivity.
- Supervised daily restaurant operations ensuring adherence to health and safety standards.
- Coordinated staff schedules to ensure adequate coverage during peak hours enhancing service efficiency.
- Oversaw quality control processes maintaining high food presentation and taste standards consistently.
- Enhanced guest satisfaction through proactive problem-solving and effective communication with patrons.
Assistant General Manager
Sharis Cafe & Pies
02.2019 - 05.2022
- Implemented process improvements that streamlined workflow and reduced operational inefficiencies.
- Analyzed sales data to identify trends and inform inventory management decisions.
- Managed scheduling and resource allocation to optimize workforce efficiency during peak hours.
- Handled cash accurately and prepared deposits.
Bar Manager
The Lacey Inn
12.2016 - 02.2019
Server
Dennys Restaurant
08.2015 - 05.2017
Bartender
Adolfos Liquor And Lounge
01.2016 - 12.2016
Education
Associate of Science - Clinical And Administrative Medical Assisting
San Joaquin Valley College
Visalia, CASkills
- Team leadership
- Inventory management
- Customer relationship management
- POS system management
- Effective shift coordination
- Service-oriented
- Effective organization skills
- Effective complaint resolution
Timeline
Restaurant Manager
Flynn Restaurant Group/Applebees Neighborhood Grill & Bar
05.2022 - Current
Assistant General Manager
Sharis Cafe & Pies
02.2019 - 05.2022
Bar Manager
The Lacey Inn
12.2016 - 02.2019
Bartender
Adolfos Liquor And Lounge
01.2016 - 12.2016
Server
Dennys Restaurant
08.2015 - 05.2017
Associate of Science - Clinical And Administrative Medical Assisting
San Joaquin Valley College