Amitye Matumaini
Chicago,IL
Summary
Manager and Team Leader with a proven track record at Chick-fil-A, excelling in team leadership and customer service. Successfully implemented systems that improved workflow efficiency and trained staff. Known for a positive attitude and strong decision-making skills, managing a productive work environment while maintaining high guest satisfaction. Dedicated to adapting and thriving in diverse professional settings.
Overview
3
3
years of professional experience
Work History
Manager
Chick-fil-A
Skokie, IL
11.2022 - Current
- Monitored daily operations to ensure best service efficiency and guest satisfaction.
- Motivated employees to be productive and stay busy at work.
- Trained team members on customer service best practices and operational standards.
- Implemented new systems and improvements that increased workflow efficiency
- Monitored inventory systems to maintain stock levels and lower waste.
Warehouse Packer
AutoZone
Chicago, IL
06.2025 - 12.2025
- Packed, weighed and shipped items for customers
- Operated tape machines, scales and label printers to package items correctly.
- Worked with other team members to optimize workflow and meet daily packing targets.
- Inspected shipments for damage and managed returns
Education
High School Diploma -
Senn High School
Chicago, ILHVAC - HVAC
Tesla Training Center
Chicago, IL07-2026
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Positive attitude
- Multitasking
- Active listening
Timeline
Warehouse Packer
AutoZone
06.2025 - 12.2025
Manager
Chick-fil-A
11.2022 - Current
High School Diploma -
Senn High School
HVAC - HVAC
Tesla Training Center