Amiya Melton
Wilson,NC
Summary
Highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Food Lion
Wilson, NC
08.2020 - 06.2021
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Provided excellent customer service by helping customers locate items they were looking for.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Answered phone calls to assist customers with questions and orders.
- Answered incoming phone calls from customers regarding product availability or store locations.
Mechanical Assembler
Collin’s Aerospace
Wilson, NC
06.2021 - 04.2024
- Assembled mechanical components according to engineering specifications and blueprints.
- Operated hand tools and power tools to complete assembly tasks efficiently.
- Conducted quality inspections on assembled parts to ensure compliance with standards.
Client Care Specialist
Truist
Wilson, NC
05.2024 - Current
- Assisted clients with their banking requests for small business and personal accounts.
- Provided clients assistance with security options to protect their accounts.
- Assisted clients with filing claims.
- Resolved client issues by correcting immediate problems and communicating with staff.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
Education
James Hunt High School
Wilson, NC06-2021
Some College (No Degree) - Business Administration
Wilson Community College
Wilson, NCSkills
- Positive and professional
- Team goals
- Typing proficiency
- Email management
- Time management
- Problem-solving
- Inbound and outbound calling
Timeline
Client Care Specialist
Truist
05.2024 - Current
Mechanical Assembler
Collin’s Aerospace
06.2021 - 04.2024
Customer Service Cashier
Food Lion
08.2020 - 06.2021
James Hunt High School
Some College (No Degree) - Business Administration
Wilson Community College
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