Amiya Wright
Summary
Dedicated Professional with hands-on experience supporting insurance, healthcare, and administrative operations. Skilled in accurate data entry, claims documentation, records management, and payment-related processing within secure systems. Proven ability to review claim notes, process correspondence, handle mail, and support claims workflows while maintaining confidentiality and compliance. Reliable, detail-oriented, and well-suited for high-volume, structured claims environments.
Overview
6
6
years of professional experience
Work History
Operations Support Specialist
United States Army Reserve
03.2020 - Current
- Performed high-volume data entry and document processing within secure administrative systems.
- Coordinated with vendors, customers and internal departments to understand, monitor, and communicate changes to workflows.
- Prepared letters, reports, and standardized forms for leadership and external recipients.
- Performed administrative duties and prepared operational procedures to assist operations support manager.
Claims Support Specialist
Aflac
09.2025 - 11.2025
- Input and maintain new claim information in claims management systems with precision and thoroughness while preparing and dispatching claim-related letters and forms.
- Evaluated and updated claim notes and diaries to enhance timely claim processing.
- Facilitated resolution of payment-related inquiries and recorded claim activity in alignment with company procedures.
- Safeguarded sensitive insurance policyholder information while delivering fundamental customer service support
Data Entry and System Support Specialist
Sykes
12.2022 - 02.2023
- Documented comprehensive case notes and updates within CRM and Salesforce systems during and after customer interactions.
- Handled customer requests while adhering to quality and documentation standards.
- Audited records to ensure completeness and accuracy prior to case closure.
- Delivered phone support while recording actions in real time
Education
Associate of Applied Science (A.A.S.) - Biology
Columbus Technical College
Associate in Science - Pre-Nursing
Georgia Military College
Skills
Claims processing systems
Review of documents and notes
Payment Processing Support
Document tracking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Claims Support Specialist
Aflac
09.2025 - 11.2025
Data Entry and System Support Specialist
Sykes
12.2022 - 02.2023
Operations Support Specialist
United States Army Reserve
03.2020 - Current
Associate of Applied Science (A.A.S.) - Biology
Columbus Technical College
Associate in Science - Pre-Nursing
Georgia Military College
Work Preference
1, ["Full Time"], ["Remote"], ["Career advancement","Work-life balance","Company Culture","Personal development programs","Work from home option","Healthcare benefits","Paid time off","Team Building / Company Retreats","401k match"], []