Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
6
6
years of professional experience
Work History
Certified Medical Assistant
Highland Clinic
Shreveport, LA
01.2024 - Current
Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Performed clerical tasks such as transcribing dictation from physicians or coding patient information into electronic databases.
Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Assessed, documented, and monitored vital signs for patients within outpatient setting.
Assistant Manager
Sonic DriveIn
Bossier City, LA
09.2018 - Current
Organized training sessions for new hires to familiarize them with the workplace environment.
Developed a system for tracking inventory and ordering supplies as needed.
Managed customer service inquiries and complaints in a timely manner.
Maintained up-to-date knowledge of company products and services.
Coordinated with other departments to ensure smooth flow of operations.
Resolved conflicts between team members in an effective manner.
Certified Medical Assistant
Louisiana Family Medicine Clinic
Bossier City, LA
01.2021 - 12.2023
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Handled general office duties to support administrative staff during peak hours.
Prepared treatment rooms for patient examinations.
Explained treatment procedures and physicians' instructions.
Contacted medical facilities to schedule patients for admission.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.