Amlyeng Pickens
Tippo,MS
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
15
15
years of professional experience
Work History
Correctional Counselor
CoreCivic
04.2023 - Current
- Improved inmate behavior by implementing individualized counseling programs tailored to their specific needs.
- Reduced recidivism rates by providing effective career and educational guidance to inmates preparing for release.
- Enhanced facility safety with thorough assessments of inmate mental health and risk levels, ensuring appropriate placement in programs and housing units.
- Aided in successful inmate reentry into society through the development of comprehensive discharge plans that included housing, employment, and community support resources.
Human Resource Clerk
Core Civic
09.2018 - Current
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Assisted with meetings and presentations within company.
- Maintained and scheduled complex calendars.
- Processed and accurately recorded HR entry transactions, including new hires, terminations, transfers and promotions.
- Improved traceability by creating organization systems for records and reports.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
- Assisted with on-boarding process of [Number] new hires.
Case Manager
Corecivic
01.2022 - 06.2023
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Mail Room Clerk
Core Civic
02.2015 - 09.2018
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Distributed mail on foot to units throughout the facility.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
Correctional Officer
Core Civic
10.2009 - 02.2015
- Established positive working relationships and maintained boundaries with resident offenders.
- Supervised and directed juvenile movement during various activities on and off campus.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Restrained juvenile inmates when disturbances required physical intervention.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Completed intake paperwork, fingerprints and searches.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
Education
Bachelor of Science - Early Childhood Education
Mississippi Valley State University
Itta Bena, MS05.2022
Master of Arts -
Mississippi Valley State University
Itta Bena, MS05.2024
Skills
- Conflict management
- Maintaining files
- Effective planning
- Mail handling
- MS Office
- High social awareness
- Safety and Security
- Crisis Intervention Training
- Emergency Management
- Computer literacy
- HR policies
- Business administration
- Recruitment
- Process improvement
- Criminal laws
- Restraint Techniques
- Strong Interpersonal Skills
- File and records management
Timeline
Correctional Counselor
CoreCivic
04.2023 - Current
Case Manager
Corecivic
01.2022 - 06.2023
Human Resource Clerk
Core Civic
09.2018 - Current
Mail Room Clerk
Core Civic
02.2015 - 09.2018
Correctional Officer
Core Civic
10.2009 - 02.2015
Bachelor of Science - Early Childhood Education
Mississippi Valley State University
Master of Arts -
Mississippi Valley State University
Similar Profiles
Charles PrescottCharles Prescott
Detention Counselor at CoreCivicDetention Counselor at CoreCivic
Bertram Rogers JrBertram Rogers Jr
Case Manager at CoreCivicCase Manager at CoreCivic
Jade MerrittJade Merritt
Correctional Officer/Administrative Office Clerk at CoreCivicCorrectional Officer/Administrative Office Clerk at CoreCivic
Staff Johnson IIIStaff Johnson III
Correctional Officer at CorecivicCorrectional Officer at Corecivic
Amlyeng PickensAmlyeng Pickens
Teacher at East Tallahatchie School DistrictTeacher at East Tallahatchie School District