Ammal Nassar
Summary
Dynamic professional with a proven track record at Chegg, enhancing student success and motivation through effective homework assistance and study skills development. Skilled in customer relations and interpersonal communication, adept at problem-solving and client support. Demonstrates exceptional attention to detail and a commitment to improving client satisfaction and outcomes.
Overview
10
10
years of professional experience
Work History
Sales Representative
Sam's Furniture & Mattresses
01.2022 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Chegg Tutor
Chegg
09.2018 - 09.2019
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam techniques
- Encouraged students towards learning and studying to build self-confidence and to reduce the fear of failing
- Motivated students with words of encouragement and positive feedback
- Planned future lessons that consisted of reviewing previous sessions in preparation for exams
Paralegal
Edward Kasputis Law Firm
08.2016 - 03.2017
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Edited and proofread legal documents to verify accuracy.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
Home Health Aide
Home Health Aid
04.2014 - 02.2016
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Improved patient well-being by providing compassionate and attentive personal care.
- Provided mobility assistance such as walking and regular exercising.
- Administered medication as directed by physician.
- Developed individual care plans for clients based on specific needs.
Education
Bachelor of Arts - Philosophy
Cleveland State University
Cleveland, OH12.2016
Bachelor of Arts - Criminology
Cleveland State University
Cleveland, OH12.2016
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Patience and Empathy
- Problem-solving skills
- Creative Thinking
- Confidence building
- Homework Assistance
- Study Skills
- Student Motivation
- Skills Development
- Client Communication
- Proofreading
- Document filing
- Exceptional writer
- Effective Multitasking
- Critical Thinking
- Attention to Detail
- Client Support
Languages
Arabic
Native or Bilingual
Timeline
Sales Representative
Sam's Furniture & Mattresses
01.2022 - Current
Chegg Tutor
Chegg
09.2018 - 09.2019
Paralegal
Edward Kasputis Law Firm
08.2016 - 03.2017
Home Health Aide
Home Health Aid
04.2014 - 02.2016
Bachelor of Arts - Philosophy
Cleveland State University
Bachelor of Arts - Criminology
Cleveland State University
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