Ammanda Jackson
Dallas,TX
Summary
Handle team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
6
6
years of professional experience
Work History
Sales Support Associate
Schumacher Electric
03.2023 - Current
- Implemented 24- hour turnarounds for all inquiries. This guarantees a quick response to customers and elevates customer satisfaction. Moreover, this allowed for concentration on new opportunities efficiently.
- Enacted the use of team emails instead of personal ones for customer communication. This allows everyone to see all transactions, reducing duplicate efforts.
Supervisor
Manpower
03.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Provided supportive link between external customers and internal operations.
- Performed annual evaluations and reviews for large staff of employees.
Spotter
Jomax Pipeline Construction
10.2018 - 01.2019
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
- Recommended measures to help protect workers from potentially hazardous work methods, processes and materials.
- Developed recommendations to reduce hazards by improving gear, behaviors and procedures.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Intermediate Certificate - DMAIC Methodology
Lean Six Sigma
On Line06.2024
High School Diploma -
Black Hawk College
Moline, IL05.2008
Skills
- Situational Awareness
- Data Entry and Database Software
- Problem-Solving
- Time Management
- Attention to Detail
Accomplishments
Excelling to Private First Class through long challenging periods of training in order to be declared a status that I carry for life in the United States Army.
Timeline
Sales Support Associate
Schumacher Electric
03.2023 - Current
Supervisor
Manpower
03.2022 - Current
Spotter
Jomax Pipeline Construction
10.2018 - 01.2019
Intermediate Certificate - DMAIC Methodology
Lean Six Sigma
High School Diploma -
Black Hawk College
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