Summary
Overview
Work History
Education
Skills
LANGUAGE
PERSONAL DEVELOPMENT ABILITIES
Timeline
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Ammar Saleh

Bronx

Summary

Dynamic and adaptable professional with a strong track record in operations and administrative roles, thriving in high-pressure environments while effectively managing complex tasks. Exceptional communication and interpersonal skills facilitate collaboration and foster positive relationships, driving successful outcomes. Committed to delivering results through strategic problem-solving and a proactive mindset, with a keen focus on enhancing operational efficiency. Ready to leverage expertise in support of organizational goals and contribute to overall success.

Overview

11
11
years of professional experience

Work History

Mortgage Loan Officer

UNMB
The Bronx, NY
04.2026 - Current
  • Educated clients on mortgage options, terms, and the application process for informed decision-making.
  • Streamlined communication between clients and various departments to enhance service delivery.
  • Developed relationships with real estate agents to generate referrals and increase business opportunities.
  • Analyzed market trends to provide insights for competitive mortgage product offerings.
  • NMLS ID#2250062

Service Drive Manager

Mazda of New Rochelle
New Rochelle, NY
02.2022 - 02.2023
  • Established a new sales department within service drive to enhance sales performance.
  • Conducted comprehensive analysis of service appointments and pre-screened potential clients for next-day scheduling.
  • Guided service customers through the upgrade process, ensuring a seamless transition to new vehicle ownership.
  • Executed full sales cycle from trade-in vehicle appraisal to new vehicle sale, facilitating warranty product discussions and securing client signatures while maintaining compliance with documentation standards.
  • Fostered strong relationships with customers, addressing concerns promptly to maintain loyalty and retention.

Mortgage Loan Officer

Network Capital Funding
1 World Trade Center 57th Floor, New York,NY 10006
12.2021 - 02.2022
  • Educated clients on mortgage options, terms, and the application process for informed decision-making.
  • Facilitated loan applications by gathering necessary documentation and verifying information.
  • Collaborated with underwriters to ensure timely loan processing and approvals.
  • NMLS ID# 2250062

F&I Manager

Mazda of New Rochelle
New Rochelle, NY
11.2018 - 02.2020
  • Analyzed customer credit applications to determine financing options and improve approval rates.
  • Developed relationships with lenders to optimize financing terms and enhance customer satisfaction.
  • Conducted training sessions for sales staff on F&I products and compliance regulations.
  • Streamlined documentation processes to ensure accuracy and reduce processing times.

Sales Associate

Mazda of New Rochelle
New Rochelle, NY
06.2015 - 11.2018
  • Implemented effective turnaround strategies that captured significant improvements in sales, operating profit, reliability, and customer retention.
  • Assumed additional responsibilities, often directing operations after hours, auditing paperwork, invoicing, and ensuring that the entire sales operations were accurate.
  • Developed plans to achieve sales goals and objectives, emphasizing business development strategies.
  • Provide excellent customer service by advancing complex problem-resolution; this allowed me to learn specialized communication skills and enhanced time-management abilities.
  • Researched, troubleshot, and resolved complex customer complaints, ensuring complete resolution to enhance customer satisfaction.

Education

New York State MLO License -

Mortgage Educators And Compliance
Austin, TX
12-2021

Associate of Science - Engineering Science

Westchester Community College
Valhalla, NY
05-2014

Skills

  • Loan Structuring
  • Credit Risk Evaluation
  • Credit analysis
  • Financial Statements
  • Operations Management
  • Negotiating
  • Costing and Budgeting
  • Upselling
  • Customer Service
  • Organizational skills

LANGUAGE

English- Fluent
Arabic- Fluent
Spanish- Intermediate

PERSONAL DEVELOPMENT ABILITIES

  • Capable of utilizing outstanding verbal and written communication skills while thriving in deadline-driven, fast-paced environments.
  • Keen observer, learning new processes immediately along with exhibiting high-performance standards, patience, and integrity.
  • Adept at excelling in both independent and team-oriented roles while assuring top-level professionalism and dedication to performance excellence.
  • Acquired excellent people management, organizational skills, customer service abilities, tact, and diplomacy by volunteering and working as Sales Associate.
  • Developed comprehensive experience in managing finances, such as manufacturing prices, wholesale order prices, and understanding how to achieve a net profit from things that naturally have a net loss.

Timeline

Mortgage Loan Officer

UNMB
04.2026 - Current

Service Drive Manager

Mazda of New Rochelle
02.2022 - 02.2023

Mortgage Loan Officer

Network Capital Funding
12.2021 - 02.2022

F&I Manager

Mazda of New Rochelle
11.2018 - 02.2020

Sales Associate

Mazda of New Rochelle
06.2015 - 11.2018

New York State MLO License -

Mortgage Educators And Compliance

Associate of Science - Engineering Science

Westchester Community College