Motivated and customer-focused Loan Officer with over 20 years of experience in the mortgage origination, loan processing, and client relationship management. Proven track record in meeting lending goals, ensuring compliance with banking regulations, and providing exceptional customer service. Skilled in FHA, VA, and conventional loans with strong attention to detail and accuracy
Overview
27
27
years of professional experience
Work History
Mortgage Loan Officer
NVR Mortgage, Inc.
Raleigh, NC
02.2019 - Current
Presidents Club Top Performer (2020 & 2021), exceeding all sales and performance goals.
Originate and manage high-quality loan applications across multiple products and programs.
Build and maintain strong borrower relationships through proactive communication and follow-up.
Partner closely with NVR Homebuilding Sales teams to meet community sales objectives.
Train and educate sales and marketing teams on new loan products and industry updates.
Mortgage Loan Officer
Regions Bank
Fort Myers, FL
01.2013 - 02.2019
Managed full loan origination process from pre-qualification through closing.
Ensured compliance with FHA, VA, USDA, and Conventional lending standards.
Mentored new staff and maintained adherence to operational and quality standards.
Provided exceptional service to borrowers and referral partners to drive repeat business.
Home Mortgage Consultant
Wells Fargo Bank
Fort Myers, FL
01.2011 - 12.2012
Developed strong community and real estate relationships to generate new loan applications.
Oversaw loan documentation, verification, and closing to ensure accuracy and compliance.
Maintained confidentiality and supported Wells Fargo's mission through exceptional service.
Mortgage Loan Officer & Personal Banker
Bank of America
Virginia Beach, VA
12.1998 - 12.2010
Guided clients through loan selection, application, and approval processes.
Evaluated borrower creditworthiness and calculated repayment risk for FHA, VA, and Conventional loans.
Contributed to operational efficiency and quality improvements across branch teams.
Built lasting customer relationships through transparent, solution-oriented financial guidance.