Ammie Pierce
Williamston,NC
Summary
Collaborative professional skilled in fostering strong staff and management relationships. Strong communicator with expertise in problem-solving and conflict resolution. Detail-oriented and efficient, leveraging adaptability and teamwork to enhance operational effectiveness.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Ophthalmic Technician
Albemarle Eye Care Center - US EYE
Washington, NC
11.2025 - Current
- Assisted providers with client exams, diagnostics, and clinical documentation, enhancing care quality.
- Ensured accurate documentation of client data in electronic medical records for compliance.
- Prepared exam rooms while maintaining sanitation and organization to support safe and efficient experiences.
- Transferred knowledge by training ophthalmic assistants, technicians and interns.
Server
Georgia Deans Restaurant
Williamston, NC
02.2025 - 06.2026
- Enhanced customer satisfaction by providing prompt and attentive service.
- Resolved customer inquiries and issues during meals, improving overall dining experience.
- Demonstrated enthusiasm and knowledge of restaurant menu, effectively assisting customers with selections.
- Followed health safety guidelines when preparing and serving food products.
- Maintained cleanliness of service areas, contributing to positive guest experience.
Production Manager
Boulevard Thread
Williamston, NC
10.2024 - 01.2025
- Implemented efficiency improvements and established quality control measures, resulting in enhanced production output.
- Supervised daily production operations, ensuring adherence to efficiency and quality standards.
- Reviewed production orders, schedules, delivery dates, and inventory levels to confirm product availability.
Armed Detention Officer
Pitt County Sheriff's Office
Greenville, NC
11.2019 - 11.2024
- Ensured safety and operational oversight within detention facility, contributing to a secure environment for staff and inmates.
- Applied crisis intervention and de-escalation techniques
- Adhered strictly to all laws pertaining to detention facilities while maintaining professional conduct at all times.
- Participated in emergency response drills and real situations, acting swiftly to ensure safety.
- Performed basic first aid procedures and cardiopulmonary resuscitation on unconscious inmates and officers.
- Managed access to secure areas and monitored surveillance equipment in control rooms to enhance facility security.
- Monitored and secured entrances and exits during all shifts to prevent unauthorized access.
- Performed security checks on personnel entering and exiting premises to uphold safety standards and prevent unauthorized access.
- Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
Housekeeper
Debra's Cleaning Service
Williamston, NC
12.2016 - 12.2019
- Assessed client cleaning needs and preferences to customize services for enhanced satisfaction.
- Interacted with clients and guests daily to foster positive experiences.
- Coordinated with team members to execute large-scale cleaning projects on time.
- Monitored inventory levels of cleaning supplies and coordinated timely replenishments to maintain service quality.
- Monitored chemical usage to uphold safe cleaning practices across various surfaces.
- Followed safety procedures when handling hazardous materials.
Education
High School Diploma -
Riverside High School
Williamston, NCCriminal Justice Coursework -
Pitt Community College
Winterville, NCSkills
- Workflow coordination
- Task management
- Organizational management
- Effective communication
- Public speaking proficiency
- Active work adaptability
Personal Information
Volunteer Experience
Boy Scouts of America/Venturing Crew Member 5+ Years. Participated in leadership development and service activities. Assisted with planning events and group coordination. Supported teamwork, mentorship, and community service.
Certification
- First Aid / CPR / AED
- Microsoft Word/Powerpoint
- OSHA
- Crisis Intervention
- Armed Officer 2024
- Fire Safety
- Hazmat & Hazardous Materials
Timeline
Ophthalmic Technician
Albemarle Eye Care Center - US EYE
11.2025 - Current
Server
Georgia Deans Restaurant
02.2025 - 06.2026
Production Manager
Boulevard Thread
10.2024 - 01.2025
Armed Detention Officer
Pitt County Sheriff's Office
11.2019 - 11.2024
Housekeeper
Debra's Cleaning Service
12.2016 - 12.2019
High School Diploma -
Riverside High School
Criminal Justice Coursework -
Pitt Community College