Ammiel Ramlogan
Kissimmee
Summary
Dynamic Inflight Supervisor at Frontier Airlines with proven leadership and strong communication skills. Enhanced crew performance and customer satisfaction through effective training and compliance audits. Demonstrated adaptability in high-pressure situations, ensuring safety and operational excellence. Committed to fostering relationships and promoting safety awareness across the organization.
Overview
12
12
years of professional experience
Work History
Inflight Supervisor
Frontier Airlines
03.2023 - Current
- Manage Flight operations to ensure and enhance Crew performance and customer satisfaction.
- Assisted Flight Attendant Crews with various emergency medical and safety situations.
- Managed crew room efficiency and quickly addressed safety and operational matters.
- Conducted Flight audits on Flight Attendants to ensure compliance with the Federal Aviation Administration (FAA) guidelines and company standards.
- Conducted Aircraft Inductions for new Airbus 320 and Airbus 321 Neo aircrafts before the aircrafts are released on the line, ensuring the planes are meeting Federal Aviation Administration (FAA) safety requirements.
- Actively promoted safety information throughout the organization, enhancing overall awareness.
- Monitored performance metrics of Flight Attendants , held fact finding meetings and initiated corrective actions to address non compliance with company policy.
- Maintained strong relationships with Flight Attendant Union representatives to resolve issues effectively.
Flight Attendant
Frontier Airlines
12.2015 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude. Provided outstanding customer service to all passengers and ensured passenger and cabin safety.
- Assisted during boarding and deplanning procedures, demonstrated safety equipment and procedures, sold and served beverages, snacks and attended to all passenger needs throughout flight duration.
- Complied with company policies and Federal Aviation Administration regulations.
- Delivered quick thinking, decisive, life saving actions, and ability to calm anxiety-stricken passengers during multiple inflight medical situations ranging from passenger illnesses, injuries, strokes etc.
- Consistently delivered a safe, enjoyable and reliable flying experience.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Inflight Support Coach
Frontier Airlines
05.2017 - 03.2023
- Conducts the Federal Aviation Administration (FAA) required Initial Operating Experience (IOE) for Flight Attendants after completing initial training.
- Conducts the Federal Aviation Administration (FAA) required Practical Operating Experience (POE) for Flight Attendants returning to work after being away on leave.
- Mentors newly hired Flight Attendants before and after their Initial Operating Experience.
- Conducts audits regarding the performance of Flight Attendants on Duty.
- Completes essential paperwork required by the Federal Aviation Administration (FAA).
Assistant General Manager
LA Fitness
07.2014 - 04.2015
- Ensure sales counselors meet daily, weekly, and monthly quotas.
- Sell 30-40 memberships per week
- Train new sales counselors on marketing, selling memberships, getting leads, and giving a detailed tour of the gym to first time guests.
- Handle questions and/or concerns from staff or members
- Conducted offsite marketing events to recruit and increase memberships
- Conducted interviews for potential sales counselors.
Education
Pastoral Leadership
Southeastern University
Lakeland, FLPastoral Leadership
Oral Roberts University
Tulsa, OKSkills
- Leadership
- Attentiveness
- Adaptability
- Time Management
- Strong Communication Skills
- Great at Multitasking
- Attention to Detail
- Self-Motivated
- Organization Skills
- Knowledge of emergency care
- Knowledge of using various computer programs
Timeline
Inflight Supervisor
Frontier Airlines
03.2023 - Current
Inflight Support Coach
Frontier Airlines
05.2017 - 03.2023
Flight Attendant
Frontier Airlines
12.2015 - Current
Assistant General Manager
LA Fitness
07.2014 - 04.2015
Pastoral Leadership
Southeastern University
Pastoral Leadership
Oral Roberts University