Ammir Aziz II
5528 Powell Prairie St Las Vegas,NV
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Team oriented, ambitious and confident leader with invaluable insights and critical-thinking skills.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Enterprise Mobility
Las Vegas, NV
07.2022 - Current
- Enhanced leadership abilities through training and hands-on task completion.
- Top 10% on employee rental matrix
- Provided addition sales products on 75% of car rentals
- Maintained inventories through spot checks, complete physical inventory and reordering.
- Resolved customer issues efficiently to build loyalty.
- Learned company processes, procedures and employee role functions.
- Audited department processes to identify areas for improvement.
- Acquired business and management skills through various resources to update proficiency.
- Managed new hire trainings and onboarding to educated employees on company policies and procedures.
- Analyzed data and prepared for compilation into reports to be distributed to other key stakeholders.
Senior Sales Executive
Ion Solar
Henderson, NV
04.2022 - Current
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by 37%.
- Closed 25 new contracts per quarter by generating and developing leads across Las Vegas Area.
- Leveraged contacts with satisfied customers to generate referrals and new business.
- Conducted follow-up calls with warm leads to cement connections and pursue conversions.
- Prepared proposals, negotiated terms and closed product and service sales.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Developed new business opportunities and partnerships.
- Grew brand awareness by increasing market penetration with customer-focused approaches.
Operations Manager
BugRaiders Pest Control
Las Vegas, NV
05.2020 - 07.2022
- Exceeded sales targets by 40% throughout a collaborative and consultative sales approach
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Maintained knowledge and adhered to state rules and regulations.
- Managed scheduling, training and inventory control.
- Identified infestations and isolated sources with physical inspections of premises.
- Trained employees on additional job positions to maintain coverage of roles.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Planned delivery routing, team workflows and promotional initiatives.
Security Supervisor
MGM Resorts International
Las Vegas, NV
12.2017 - 01.2021
- Maintained safety by quickly responding to alarms and investigating disturbances
- Worked with local and federal law enforcement agents to coordinate apprehensions
- Provided security team leadership and contributed to on-call duties.
- Enforced security regulations and calmly and promptly escorted non-compliant individuals to the back interview room for processing
Assistant Store Manager
Little Caesar Enterprises Inc.
Las Vegas, NV
03.2013 - 11.2017
- Set schedules and delegated assignments based on team member strengths to optimize coverage and service levels
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members
- Mentored team on effective upselling and cross-selling techniques
- Handled money transactions both big, and small
Education
Master of Arts - Intercollegiate Sports and Sports Management
University of Nevada - Las Vegas
Las Vegas, NV05.2024
Bachelor of Arts - Sociology
University of Nevada - Las Vegas
Las Vegas, NV05.2019
Skills
- Bilingual Russian/English
- Lead Development
- Persuasive Selling
- Critical Thinking
- Proposal Development
- Marketing Expertise
- Microsoft Office
- Customer Service
- Data Management
- Problem Resolution
- Risk Assessments
Timeline
Assistant Manager
Enterprise Mobility
07.2022 - Current
Senior Sales Executive
Ion Solar
04.2022 - Current
Operations Manager
BugRaiders Pest Control
05.2020 - 07.2022
Security Supervisor
MGM Resorts International
12.2017 - 01.2021
Assistant Store Manager
Little Caesar Enterprises Inc.
03.2013 - 11.2017
Master of Arts - Intercollegiate Sports and Sports Management
University of Nevada - Las Vegas
Bachelor of Arts - Sociology
University of Nevada - Las Vegas