AMMY GROVES
Decatur
Summary
Results-driven operations technician with over 8 years of experience in the oil and gas industry. Proven ability to manage multiple tasks effectively while adhering to health and safety regulations. Recognized for enhancing customer satisfaction and driving operational improvements, consistently achieving cost savings and profit increases.
Overview
14
14
years of professional experience
Work History
Accounts Payable III
Pioneer Natural Resources
Las Colinas
07.2019 - 02.2026
- Completed day-to-day duties accurately and efficiently.
- Resolved issues efficiently and effectively, showcasing strong problem-solving skills.
- Delivered innovative ideas and solutions that improved team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Resolved customer issues with knowledgeable and friendly service, contributing to high satisfaction levels.
- Assisted with customer requests and answered questions to improve satisfaction.
Operations Technician II
Pioneer Natural Resources Co
Midkiff
07.2018 - 07.2019
- Maintained records in Oracle database
- Supporting Superintendents
- Supporting foreman on daily tasks
- Entering data into Well View
Operations Technician
Fuse Energy LLC
Alvord
01.2015 - 07.2018
- Performed office duties including answering phones, coordinating oil loads, verifying oil tickets, conducting Flow Cal, preparing mileage reports, assisting Operations Manager with daily tasks, and coding AR and AP while troubleshooting invoice issues.
- Monitored site and well conditions to ensure operational integrity and compliance.
- Operated equipment for energy production and distribution processes.
- Monitored systems to ensure optimal performance and safety compliance.
- Executed routine maintenance on machinery to minimize downtime.
Operations Technician
Pioneer Natural Resources Co
Alvord
01.2012 - 01.2015
- Performed office duties including answering phones, calling in oil loads, verifying oil tickets, conducting Flow Cal, preparing mileage reports, assisting Operations Manager with daily tasks, and troubleshooting AR and AP invoice issues.
- Utilized Well View platform to monitor well performance and analyze operational data.
- Operated and maintained equipment to ensure optimal performance during production processes.
- Monitored inventory levels and coordinated supply orders for timely operations.
- Conducted routine inspections to identify and resolve equipment issues promptly.
Education
High School -
Alvord High School
Alvord, TX01-1994
Skills
- Office duties
- Answer phones
- Call in oil loads
- Verify oil tickets
- Flow Cal
- Mileage report
- Assist Operations Mgr with daily duties
- AR coding
- AP coding
- Troubleshooting issues with invoices
- Site View
- Well View
- Accounts payable
- Data entry
- Oracle database
- Customer satisfaction
- Attention to detail
- Organization
- Communication
- Teamwork and collaboration
- Problem-solving
- Computer skills
- Excellent communication
Timeline
Accounts Payable III
Pioneer Natural Resources
07.2019 - 02.2026
Operations Technician II
Pioneer Natural Resources Co
07.2018 - 07.2019
Operations Technician
Fuse Energy LLC
01.2015 - 07.2018
Operations Technician
Pioneer Natural Resources Co
01.2012 - 01.2015
High School -
Alvord High School