Amna Qadeer
Watertown,MA
Overview
15
15
years of professional experience
Work History
Owner / Operator
711 Corporation
Cambridge, MA
12.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Owner / Operator 711 Franchise
General Manager
711 Boston Turnpike
Coventry, CT
05.2020 - 12.2022
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- General Manager 7/11 Franchise
HIM Intern
Va Hospital
Newington, CT
06.2020 - 08.2020
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- HIM
Receptionist
East Hartford Medical Center
East Hartford, CT
01.2013 - 01.2018
- Greeting and checking in patients.
- Scheduling patient appointments.
- Explaining intake forms to new patients.
- Processing payments after treatment.
- Handling insurance claims and explaining coverage to clients.
- Performing administrative tasks such as data entry, word processing, and filing.
- Ensuring a welcoming environment for patients.
- Receptionist
Temporary Staff
Connecticut Realtor Convention
Windsor, CT
01.2017 - 04.2017
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Temporary
Administrative Assistant
Bank of America
Windsor, CT
01.2016 - 04.2016
- Prepared drafts of needed board policies and administrative rules.
- Provided administrative support to funeral home staff.
- Maintained and completed administrative records and documents to meet company requirements.
- Streamlined administrative processes for improved efficiency in student affairs operations.
- Fostered positive office environment, addressing administrative challenges promptly.
- Streamlined operations through the implementation of efficient administrative processes and procedures.
- Streamlined administrative processes by implementing efficient workflows and reducing paperwork.
- Administrative
Computer Lab Monitor
Manchester Community College
01.2012 - 01.2014
- Maintained a clean and organized workspace, ensuring optimal functionality for all users.
- Conducted periodic surveys to gather feedback from users about their experiences in the computer lab, leading to continuous improvement efforts.
- Monitored network connectivity to ensure stable internet access for all users throughout the day.
- Streamlined user access by managing sign-in procedures and monitoring lab occupancy levels.
- Developed instructional handouts to assist users in understanding proper usage of equipment or software in the computer lab.
- Collaborated with other monitors on scheduling shifts, ensuring full coverage during operational hours.
- Collaborated with IT staff to resolve complex technical issues affecting the computer lab infrastructure.
- Ensured smooth computer lab operations with regular equipment checks and maintenance tasks.
- Optimized system performance with regular updates of antivirus software and operating systems.
- Computer Lab Monitor
Skills
administrative support ,office managment, data entry, problem solving
Timeline
Owner / Operator
711 Corporation
12.2022 - Current
HIM Intern
Va Hospital
06.2020 - 08.2020
General Manager
711 Boston Turnpike
05.2020 - 12.2022
Temporary Staff
Connecticut Realtor Convention
01.2017 - 04.2017
Administrative Assistant
Bank of America
01.2016 - 04.2016
Receptionist
East Hartford Medical Center
01.2013 - 01.2018
Computer Lab Monitor
Manchester Community College
01.2012 - 01.2014