Amneris Santaella-Figueroa

Deliver car parts to customers.

Return parts to the business

Ensured accurate completion of all paperwork associated with deliveries.

Resolved customer complaints in a professional manner while maintaining positive relationships with clients.

Received daily delivery instructions and route assignments from dispatch.

* Answer and transfer phone calls.

* Write and distribute email, correspondence notes, letters, faxes and forms.

* Assist in the preparation of regularly scheduled reports.

* Develop and maintain a filing system.

* Maintain contact lists, prepare and reconcile expense reports, provide general support, act as point of contact for internal and external clients.

*Make and answer calls.

*Take work orders by phone and email. *Enter information into the system.

*Pay employees daily.

*Fill out forms and file documents.

* Carrying out inspections inside and outside the home.
* Validation of home insurance policy.
* On-site customer service.

* Answer collection calls.
* Make calls to sell loans.
* Account Analyst
* Moratoriums or payment extensions
* Consolidation of accounts

* Receive calls from clients with overdue mortgages.
* Perform financial analysis.
* Offer loss mitigation alternatives
* Documentation in the system and/or applications.
* Reserve Analyst.