AMOI GREENE
Piscataway
Summary
Driven and committed Executive Assistant with five years of experience overseeing day-to-day office operations and providing administrative support. Proficient in executing vital tasks with a high level of commitment, delivering quality support through proactive management and problem-solving skills. A dependable employee seeking to expand current skills and contribute to company success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
EXECUTIVE ASSISTANT
Diversified Financial Consultants
02.2020 - Current
- Direct and manage up to 20 incoming calls daily, ensuring smooth office communication.
- Serve as the point of contact for complex office issues and manage daily mail delegation.
- Organize and coordinate monthly meetings with 40-50 wholesalers a year, facilitating advisor lunches to introduce new products or updates.
- Manage and execute advisor-directed tasks efficiently, including client communication, financial transactions, and calendar management.
- Oversee the firm’s social media platforms, publish newsletters, and maintain engagement with wholesalers and clients.
- Contribute to office supply management and enforce compliance updates.
- Company Overview: Https://www.diversifiedfinancialconsultantsllc.com/
TECHNICAL ANALYST
Bank of America/Merrill Lynch (Icon Consultants)
04.2018 - 12.2019
- Delivered technical support for proprietary business applications, managing high volumes of support calls (40-50 daily).
- Provided clear, non-technical guidance to employees regarding system updates, VPN restoration, and technical issues.
- Ensured quick resolution of issues, with a 2-minute report turnaround time on the ITSM Remedy ticketing system.
- Diagnosed software issues and applied troubleshooting techniques to resolve problems.
- Communicated technical findings via lay terminology to keep interdepartmental teams informed on vital developments.
LIFE INSURANCE AGENT
American Income Life: Eric Giglione & David Ackerman
08.2017 - 02.2018
- Expanded client base through cold calling and referrals, managing client follow-ups and assessing lifestyle changes.
- Delivered in-home presentations to explain various life insurance policies, providing tailored rate quotes and policy recommendations.
- Administered the life insurance application process, including scheduling health exams and arranging premium payments.
Education
A.A. - Business Administration
Middlesex College
Edison, NJSkills
- Microsoft Word, Microsoft Excel
- Effective Communication
- Adaptive Learning & Workflow Optimization
- Technical Support & Regulatory Compliance
- Calendar & Schedule Management
- Executive & Client Support
- Time Management & Strategic Planning
- Record Keeping & Operational Risk Analysis
- Conflict Management & Collaborative Problem Solving
- Proper Email & Phone Etiquette
- Executive support & Workload Prioritization
Certification
Notary Public Commission, New Jersey Department of Treasury, Division of Revenue & Enterprise Services (June 2021 – June 2026)
Personal Pursuits
Bartender, Company: Teksupport (NY)
- Providing a high-energy, safe and enjoyable atmosphere at large-scale music festivals, raves and nightlife events serving alcoholic and non-alcoholic beverages in a fast-paced environment.
Timeline
EXECUTIVE ASSISTANT
Diversified Financial Consultants
02.2020 - Current
TECHNICAL ANALYST
Bank of America/Merrill Lynch (Icon Consultants)
04.2018 - 12.2019
LIFE INSURANCE AGENT
American Income Life: Eric Giglione & David Ackerman
08.2017 - 02.2018
A.A. - Business Administration
Middlesex College
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