Amon Bassett
Food Service Worker
Summary
Dynamic customer service professional with proven expertise in complaint handling and call center operations, honed at Domino's Pizza. Excelled in fostering customer loyalty through exceptional active listening and empathy, significantly enhancing customer satisfaction. Skilled in service upselling and maintaining high-quality standards, contributing to a positive and efficient team environment.
Overview
2
2
years of professional experience
Work History
CSR
Domino's Pizza
04.2024 - 11.2024
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
Crew Member
SUBWAY®Restaurants
05.2023 - 02.2024
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and other areas.
Education
No Degree -
John L.Chapin Highschool
El Paso, TX 05.2001 -
Skills
Complaint handling
Timeline
CSR
Domino's Pizza
04.2024 - 11.2024
Crew Member
SUBWAY®Restaurants
05.2023 - 02.2024
No Degree -
John L.Chapin Highschool
05.2001 -