Amondo Hearn
Chicago,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Successful warehouse manager offering strong background in supervising and mentoring several employees in exceptionally large distribution warehouse settings. Talented in promoting safety, accuracy and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy. Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
Work History
Warehouse Associate Team Lead
CBM Premier
Chicago, IL
12.2022 - 07.2024
- Staged and sorted products for loading.
- Managed a team of warehouse associates to ensure efficient and accurate order fulfillment.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Protected company inventory by maintaining and organizing storage areas.
- Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
- Packaged finished products for shipping by shrink-wrapping, boxing and labeling.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
- Supervised the loading and unloading of trucks, ensuring safety protocols were followed at all times.
Sales Associate
Boost Mobile Store
Chicago, IL
11.2017 - 01.2023
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Conducted inventories on a regular basis to track stock levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Developed promotional strategies to increase sales volume.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed transactions using a point-of-sale system.
- Provided accurate information about products, prices and services.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered store and merchandise questions and led customers to wanted items.
Prep Cook /Food Delivery Driver
Pizza Hut
Chicago, IL
09.2013 - 11.2018
- Stocked kitchen with necessary supplies, including food items and utensils.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Communicated effectively with restaurant staff to verify order accuracy, quantity, and special customer requests before dispatch.
- Coordinated with restaurant staff on order accuracy and pickup times.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Set up work stations prior to opening to minimize prep time.
- Distributed food to service staff for prompt delivery to customers.
- Monitored temperatures of prepared food and cold-storage areas.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Received and stored food and supplies.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Helped train and develop new talent.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Operated grills, ovens and other kitchen equipment as required for meal preparation.
- Discarded spoiled food items immediately following established procedures.
Labor /Assembly Line Production Worker
John Hofmeister & Son
Chicago, IL
08.2011 - 11.2011
- Ensured that all safety regulations were followed at all times while operating machinery.
- Stacked finished products onto pallets in preparation for shipment from the facility.
- Boxed, labeled and moved items to keep production lines moving swiftly.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
- Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
Street and Sanitation Crew Member
The Woodlawn Organization
Chicago, IL
01.2010 - 01.2011
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
- Followed company uniform, performance and security policies with every job.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Eliminated diseased, damaged, overcrowded or weak branches.
- Pruned limbs away from buildings and power lines to ensure safety standards were met.
- Coordinated with team members to ensure efficient completion of projects within deadlines.
- Maintained tools and equipment in good working condition, performing regular inspections and repairs.
Youth Leader
The Woodlawn Organization
Chicago, IL
05.2007 - 09.2008
- Planned special events such as fundraisers, career days and holiday celebrations.
- Conducted regular meetings with staff members to discuss strategies for improving program effectiveness.
- Recruited volunteers from local organizations to provide additional resources for program participants.
- Created a safe environment for youth to express themselves freely without fear of judgement or ridicule.
- Provided guidance and mentorship to youth in developing healthy relationships with peers and adults.
- Developed and implemented engaging activities for youth to build social, emotional, and physical skills.
- Organized field trips to support the development of life skills such as communication, teamwork, problem solving and leadership.
- Managed and trained a team of volunteers to assist with youth group activities and events.
Warehouse Unloader
Fed Ex Home Delivery
Chicago, IL
10.2003 - 11.2005
- Labeled and sorted items into designated areas within the warehouse.
- Stacked merchandise onto pallets or shelves according to predetermined sequence or product code.
- Maintained a clean and safe work environment by adhering to safety policies and procedures.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Tagged and wrote identifying information on containers, boxes and cargo.
Warehouse Loader
USPS
Park Ridge, IL
09.2002 - 01.2003
- Unloaded inbound shipments from trucks and containers, checked for accuracy of shipment against manifest.
- Labeled and sorted items into designated areas within the warehouse.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Loader and Unloader
UPS
Chicago, IL
07.2001 - 09.2002
- Secured cargo in trucks with straps, load bars, blocks and other materials.
- Maximized truck space by loading efficiently.
- Organized packages according to type, size, destination, and other specifications.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Education
GED -
William Rainey Harper High School
Chicago, IL05-2003
Skills
- Shipping and receiving
- Pallet Jack Operation
- Problem-solving abilities
- Customer Service
- Loading and unloading
- Warehouse Operations
- Supervisory Experience
- Warehouse functions
- Warehouse Safety
- Load Planning
- Equipment Operation
- Clean Driving Record
- Valid Driver's License
- Cleaning and sanitation
- Team leadership abilities
References
References available upon request.
Timeline
Warehouse Associate Team Lead
CBM Premier
12.2022 - 07.2024
Sales Associate
Boost Mobile Store
11.2017 - 01.2023
Prep Cook /Food Delivery Driver
Pizza Hut
09.2013 - 11.2018
Labor /Assembly Line Production Worker
John Hofmeister & Son
08.2011 - 11.2011
Street and Sanitation Crew Member
The Woodlawn Organization
01.2010 - 01.2011
Youth Leader
The Woodlawn Organization
05.2007 - 09.2008
Warehouse Unloader
Fed Ex Home Delivery
10.2003 - 11.2005
Warehouse Loader
USPS
09.2002 - 01.2003
Loader and Unloader
UPS
07.2001 - 09.2002
GED -
William Rainey Harper High School
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