Amorea Crawford
Baltimore,Maryland
Summary
Hardworking Environmental Services with background in medical housekeeping services and strong work ethic. Managed housekeeping team in large hospitals for 6 years. Excellent communications skills.
Overview
7
7
years of professional experience
Work History
Environmental Services
Franklin Square Hospital Medical Center
11.2022 - 02.2024
- Customer services Discharge rooms Clean bathroom mopped floors maintained a clean bathroom area/ patients rooms
- Addressed customer concerns promptly, demonstrating commitment to exceptional service delivery in all aspects of environmental services management.
- Oversaw training facility maintenance, inventory management, equipment selection and environmental services.
- Achieved high levels of patient satisfaction through consistent delivery of superior environmental services.
Housekeeping Aide /Linen Room Attendant
University Of Maryland St Joseph Medical Center
06.2019 - 10.2022
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Dusted and polished surfaces to achieve attractive shine.
- Transported soiled linens to laundry facilities.
- Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
- Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
- Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
Security Officer
M&T Bank Stadium
03.2017 - 06.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Education
Diploma -
Patterson High School
Baltimore, Maryland01.2011
References
Available upon request
Timeline
Environmental Services
Franklin Square Hospital Medical Center
11.2022 - 02.2024
Housekeeping Aide /Linen Room Attendant
University Of Maryland St Joseph Medical Center
06.2019 - 10.2022
Security Officer
M&T Bank Stadium
03.2017 - 06.2018
Diploma -
Patterson High School