Amory
Edinboro,PA
Summary
I am a dedicated and hardworking individual with a strong passion for an active and outdoors lifestyle. I have grown up as an accomplished athlete, who also had many extremely laborious jobs and experiences. Growing up in a rural community, I have developed a deep appreciation for the agricultural industry and the essential role it plays in our society. My hands-on experience includes working on various manual labor projects growing up, whether the be roofing, plumbing, concrete, and landscaping. In addition to my practical experience, I have a solid educational background that includes coursework in env sciences and business management. This combination of hands-on experience and academic knowledge has equipped me with a comprehensive understanding of the agricultural sector and the challenges faced by farmers and rural communities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Online Grocery Associate
Walmart
Edinboro, PA
05.2024 - Current
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
Lifeguard
Legion Pool
Edinboro, PA
06.2022 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Responded to patron incidents in professional and timely manner.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Educated patrons on safety protocols and enforced safety rules.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Prevented accidents through regular equipment inspections and maintenance.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Food Service Worker
Dairy Supreme
Edinboro, PA
06.2021 - 08.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Education
Diploma - English Math & Science
General Mclane High School
Edinboro, PA06.2024
Skills
- Customer Engagement
- Flexible scheduling
- Order Accuracy
- Complaint resolution
- Supply Chain Understanding
- Shelf Stocking
- Online order tracking
- Food safety awareness
- Safe Lifting Techniques
- Stock replenishment
- Product Rotation
- Product Recommendations
- Customer Service
- Attention to Detail
- Planning and Organization
Certification
First Aid & CPR Certification
Basic Lifeguard Certification
Timeline
Online Grocery Associate
Walmart
05.2024 - Current
Lifeguard
Legion Pool
06.2022 - 08.2023
Food Service Worker
Dairy Supreme
06.2021 - 08.2021
Diploma - English Math & Science
General Mclane High School