Amos AGYEI
Columbus,OH
Summary
Detail-oriented data technology professional with a strong passion for installing, maintaining, and optimizing data systems and workflows. Skilled in ensuring reliable data flow and system performance. Known for being collaborative, attentive, and bringing positive energy to team environments. Committed to continuous growth and excellence in the data field.
Overview
3
3
years of professional experience
Work History
Technician
AT&T
Columbus, OH
05.2023 - 03.2026
- Troubleshoot Network installation and configuration.
- Experienced with installing and removing fiber/copper patch cabling.
- Installation of CAT5/CAT6 structured cabling systems industry standards, such as EIA/TIA, BICSI, and NEC.
- Troubleshoot port down and single fiber cable on a circuit.
- Reading and comprehending blueprints and building documentation/redline work.
- Knowledgeable and experienced with network devices such as bridges, switches, routers, hubs, cables, gateways, and access points.
- Managed inventory and ensured the inventories were up to date.
- Experienced in the installation of rack mount devices.
- Performed work in buildings, attics, basements, and crawl spaces, involving kneeling, stooping, bending, crouching, crawling or other uncomfortable positions.
- Follow all production, safety and quality standards, codes, and industry best practices.
- Installed, repaired, disconnected, modified, downgraded, and upgraded Customer Premises Equipment (CPE), including set-top boxes, residential and home entertainment gateways, home networking and Wi-Fi equipment.
- Conducted routine inspections and preventive maintenance on network infrastructure systems.
- Installation/decommissioning of network and cabling infrastructure in a Data Center environment.
- Operated and maintained telecommunications equipment to ensure optimal performance.
- Diagnosed technical issues and implemented effective solutions for customer satisfaction.
- Collaborated with team members to streamline installation processes and improve efficiency.
- Able to Lift and move materials up to 50 pounds.
- Utilized test equipment such as Multi meter, Optical meter, and other continuity testers. Operated and maintained the company vehicle, equipment, and supply inventory.
- Climbed ladders and fixed cable issues on a utility pole.
- Assisted in training new technicians on equipment handling and safety protocols.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
Education
Computer And Information Sciences
Laney College
Oakland, CA04-2011
Skills
- Network patching
- Cable pulling
- Termination
- Safetyge tools and equipment safely, maintaining a clean and organized working area
- Safety
- Cooling systems
- Rack Install
- Teamwork
- Problem-solving
- Troubleshooting skills
- Time management abilities
- Expertise in telecom tools,Cable testers/Crimpers/Punch-Down Tools/Fiber strippers/scissors and microscopes for inspecting connectors
Timeline
Technician
AT&T
05.2023 - 03.2026
Computer And Information Sciences
Laney College