Summary
Overview
Work History
Education
Skills
Timeline
Generic
AMOS GOODRIDGE

AMOS GOODRIDGE

Warwick,RI

Summary

I have more than four years providing services pertaining to Customer Service and Patient Care. I have helped clients and customers by providing absolute accuracy and precision in both the technical and clerical aspects of the job to ensure patient health and safety, while promoting independence, respect and choice advocacy is a priority in the manner in which I work. The passion I hold for helping others and making a difference in their lives brings forth a strong work ethic and my ability to pay close attention to detail in combination with great organizational skills allow me to be an exemplary representative of your company. I would welcome an opportunity to meet with you to further discuss my skills and qualifications for this position. I can be reached at PROFILE A detail oriented, organized individual with excellent communication and interpersonal skills; highly motivated, hardworking and very reliable; with proven ability to deliver high quality work; well versed in the customer service field; able to adapt to new situations while working in a fast paced environment

Overview

13
13
years of professional experience

Work History

Product Zone Specialist

Apple
08.2022 - Current
  • Described products to customers and accurately explained details and care of merchandise, asking open ended questions to identify customers' needs and match them with the best products or services.
  • Training individuals features and benefits of our entire line of products, to maximize their overall experience with the Apple ecosystem.
  • Actively pursued personal learning and development opportunities, while working with management to share best practices for sales and customer service with other team members to help improve the store’s efficiency.
  • Developed strong rapport with customers and created positive impression of business.
  • Transform store visitors into loyal Apple customers by delivering world-class service with an upbeat attitude and detailed solutions
  • Provide and receive positive and negative specific feedback to help my peers and myself learn and figure out best practices to assist in our daily task and interactions with customers

Pharmacy Technician Specialist

Walgreens Pharmacy
01.2015 - 07.2022
  • Team Leadership Skills Guidance/Support .Computer Literate in Various office programs
  • Great,
  • Clean BCI .Communication Skills
  • Planning and Organization Skills, Reviewed and filled prescriptions, and provided customers with information and counseling regarding prescriptions and other medications
  • Responsible for patient pharmacy and medication preparation
  • Dispensed antibiotics, Medications, and controlled substances
  • Carry out special projects, such as drug protocol audits
  • Compiled data, initiated new patient files, and updated existing files
  • Organized and coordinated patient records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Store Manager

Radio Shack
01.2010 - 01.2014
  • Interviewed job candidates and made staffing decisions
  • Counted cash draws and made bank deposits
  • Managed staff of 5 sales associates, 1 assistant manager
  • Assigned employees to specific duties to best meet the needs of the store
  • Maintained a clean store
  • Organized staff meetings.

Education

School Diploma -

Warwick Vets High School High, Community College Of Rhode Island (CCRI)
Warwick, RI
06.2006

Skills

  • Educational Strategies
  • Culture Development
  • Consumer Branding
  • Strong Communication and Interpersonal Skills
  • Excellent Written and Verbal Communication
  • Team Cooperation
  • Goal-Driven

Timeline

Product Zone Specialist

Apple
08.2022 - Current

Pharmacy Technician Specialist

Walgreens Pharmacy
01.2015 - 07.2022

Store Manager

Radio Shack
01.2010 - 01.2014

School Diploma -

Warwick Vets High School High, Community College Of Rhode Island (CCRI)
AMOS GOODRIDGE